User Manual

Pre-migration activities

Before migrating Exchange servers using EdbMails, there are a couple of steps that need to be performed for cross-forest migration from Exchange 2013 to Exchange 2019 / 2016.

Migrate Exchange 2013 to 2019 / 2016 using EdbMails

The following steps will guide you through the Exchange Migration using EdbMails.

  • Step 1: Select 'Exchange Migration'

    Select the option 'Exchange Migration' and click the 'Continue'.

    Exchange Migration

  • Step 2: Connect to the source server
  • Step 3: Select mailboxes you want to migrate and define target connection

    Select the mailboxes for migration

    Select the mailboxes that you wish to migrate.

    Choose the migration type as 'Full migration' or 'Incremental migration'.

    Select Mailboxes

    Click the 'Migrate to Destination Exchange [Incremental]' button to continue.

    Export Selected Mailboxes

    Login to Destination Live Exchange

    Login to the target Exchange server. Click here for the detailed steps on Exchange server login using EdbMails

    On successful login, you will be displayed with the list of mailboxes.

    Load Mailboxes from CSV

    After successful login, if the automatic mailbox listing has failed to retrieve all the mailboxes name then you can load all the mailboxes name using .csv file. However, if the listing is successful then you can ignore this step and continue to next step.

    Click here for the detailed steps on listing mailboxes using '.CSV' file

    Click the 'Continue' button.

    Load CSV

  • Step 4: Match source and target mailboxes

    Map Source and Target Mailboxes

    Map the source mailboxes to target Exchange server mailboxes. Click here for the details.

  • Step 5: Start the migration

    Start the Migration Operation

    Click the 'Continue' button to start the migration operation.

    mailbox mapping

    That's it! During migration operation, you can view the progress as shown below.

    EDB to Exchange Migration

    Appropriate message will be displayed on completion of the migration operation.

    Click the 'View Log' button to view the migration operation log.

    Login to your Exchange server to verify migrated items such as emails, calendars, contacts etc.

Post-migration Activities


  • Step 1: Update MX records, Autodiscover URL

    To enable email to work with a new server, you need to update the MX records. In addition, you need to setup Autodiscover record.

  • Step 2: Decommission your source Exchange server (Optional)

    Follow the instructions provided in this article on Microsoft's website to learn how to uninstall Exchange Server 2013.

  • Step 3: Outlook profiles

    If your Outlook has problems connecting to the new Exchange server, you need to create a new Outlook profile for each user in your domain.

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