Live Exchange Migration FAQ's

How to perform Live Exchange Migration?

Steps to perform Live Exchange Migration

Why do I need EdbMails Live Exchange server Migration?

EdbMails Exchange server Migration takes the most critical part of a server migration or Exchange upgrade - moving of user’s mailboxes as well as public folders - off your back. EdbMails automatically performs a direct migration of the mailboxes you selected on the source and mapped to target server. (without modifying any items on the source server).

Direct Exchange server migrations from any Exchange Server to Exchange 2010, 2013, 2016 or 2019 and to Office 365 organizations;
Allows migrations to new domains or forests;
Support public folder migrations;
Intuitive GUI (no PowerShell cmdlets are required);

Can I test all the features of EdbMails Exchange Migration before buying it?

Yes, you can do in a simple way.

You can run EdbMails demo / trial version for a quick test / review using 2 easy steps:

Step 1: Download and install the EdbMails application
Step 2: Click the "Start Your Free Trial" button as shown in the below screenshot

Demo / Free trial will migrate 30 items from each and every folder maintaining the exact source server folder hierarchy. You can Migrate 30 items from each and every folders from your Live Exchange server to other Live Exchange Server / Office 365.

This means that, if you’re using it to migrate e.g. a user’s mailbox, only 30 emails from each mail folder, 30 calendar items from each calendar, 30 contacts from every contacts folder, etc. will be migrated.

Later you can purchase the license for full version of Live Exchange Migration tool; you can resume the migration and move all remaining items incrementally.

How does the EdbMails Exchange server Migration work?

EdbMails for Exchange Server Migration works by accessing all the mailboxes in your source server and then migrating each of those mailbox data to mailboxes on the destination server. With EdbMails, you can easily map all source mailboxes to mailboxes of your liking on the the target server. To achieve migration, EdbMails requires you to give impersonation rights to a exchange server user in both the source and target server.

Is migration from Office 365 possible?

Yes EdbMails for Exchange server migration supports migration from your Office 365 tenant. Using EdbMails, you can effortlessly migrate from Office 365 to Exchange Server version 2019, 2016, 2013 and 2010.

Is there support for migrations from Hosted Exchange Server?

Yes EdbMails supports migration from Hosted Exchange. If your organization is running Hosted Exchange services on Rackspace, Godaddy etc and are in the need of migration then EdbMails can easily accomplish seamless migration.

Can the application migrate encrypted emails?

Yes it can. EdbMails supports migration of all emails on the source server whether it be encrypted or regular. All the source server mailboxes are migrated “as is” to the target server.

Standard folders (such as Inbox, Calendar, Contact etc.,) on my source Exchange server mailboxes are initialized with different language. How do I migrate these folders by mapping the respective system folders on target (destination) server?

For Instance: Your source Inbox folder is named 'Boîte de réception', which is in French language. If you migrate this folder directly to the destination server then by default it will not get mapped to the 'Inbox' folder on target server. In order to map this to the respective folder, change the regional settings on Office 365 target server to that of your source mailbox folder language (in this case, it is French).
Click here to know the steps to change the language and regional settings on Exchange server
Click here to know the steps to change the language and regional settings on Office 365 server

EdbMails does Incremental Migration. Is there a need to migrate a particular mailbox from the same computer during consecutive migration for the incremental check to be effective?

To verify the already migrated data, EdbMails keeps certain metadata details (not the entire mailbox details) on your computer in encrypted format. This metadata details are used for incremental check during migration. Hence, once you migrate a mailbox from a particular computer, during consecutive migration use the same computer to avoid duplicates. However, other Mailboxes that are not been migrated from this computer can be migrated from any other computer in parallel.

Click here to know more on Incremental Migration

Does EdbMails store entire mailbox data on my local computer for incremental migration?

No. EdbMails keeps certain metadata details (not the entire mailbox details) on your computer in encrypted format.

I have purchased 100 user licenses for Migration. How does the license work?

EdbMails only counts source mailboxes that are actually considered for migration.

For Instance:
User1@source.onmicrosoft.com
User2@source.onmicrosoft.com
User3@source.onmicrosoft.com

If you migrate above 3 mailboxes to any destination mailboxes (with different domains) for any number of times (for lifetime), EdbMails only counts number of mailboxes used as 3.

You can directly view number of mailboxes that are already used. Click here to know more

EdbMails Offers are very competitive and economical. What about EdbMails performance and reliability when compared to other competitors?

EdbMails is a user-friendly and most reliable migration application compared to any competitors. EdbMails application is being used by users from more than 150 countries. EdbMails ensures no server downtime during migration, by keeping high performance under every scenario. Your migration data is 1:1 copy of the source, by retaining original folder structure intact.

EdbMails does complete migration and we ensures 100% data is migrated. EdbMails migrations are safe and secured as it follows Microsoft recommended flow for migration.

For Instance:

How to recreate Outlook profiles after the migration?

Click here to know the steps to recreate Outlook profiles after migration

Is migration between exchange servers running different language supported?

Yes, EdbMails has extensive support for Non English Unicode languages. This means that you can migrate your data between source and target servers irrespective of the language. EdbMails will also ensure that all special characters are migrated to the target servers without anything being left out.

What is the licensing model of EdbMails for Exchange Server Migration?

EdbMails is licensed per mailbox for Exchange Server migration.

For example, if you have purchased license for 100 mailboxes and migrate only 50, you will still have the ability to migrate the remaining 50 more items from the source server whenever you choose to

How does EdbMails Live Exchange migration license works?

Live Exchange migration license works based on how many mailboxes you want to migrate. That is, if you want to migrate 200 Mailboxes to a different domain then you just need 200 Mailboxes license. And you can use this license to migrate same mailboxes repeatedly for lifetime.

Does the license includes migration of Contact list, Calendar and Public Folders?

Yes. It will support Contact, Calendar, Task, Mail, Public Folders / Archive Folder migration as well

Do I need to buy separate license for Public Folders migration?

No. The basic license will support Contact, Calendar, Task, Mail, Public Folders / Archive Folder migration as well.

In case of migration failed halfway through, can the same set of license be reused?

Yes. You can reuse the license for the same mailbox for lifetime. That is, migrate the same mailbox any number of time repeatedly to any destination server / domain without buying any additional licenses.

How to migrate Live Exchange server 2010 to 2016 ?

More details to perform Live Exchange Migration 2010 to 2016

Is it possible to purchase additional licenses after the first purchase?

Yes, you can easily purchase additional licenses for more mailboxes after the initial purchase using our order page.

How can I know the licensed mailboxes used for migration?

In the Exchange Migration screen, Click on the button 'View list of mailboxes that are used for migration'

You get a list of Mailboxes that are already used for migration. Also you have search option to search the mailbox you are looking for.

What types of data can EdbMails for Exchange Server Migration migrate?

EdbMails can migrate all emails, journals, tasks, calendar, contacts, notes, public folder, archive folder from the source server to target Live exchange server.

Where can i install EdbMails for Exchange Server migration?

You can install EdbMails Exchange Migration tool on any computer that can access both the source and destination servers.

Is there any size or speed limits for the migration?

EdbMails for Exchange server migration doesn’t impose any restrictions on the size of the mailboxes/ items that can be migrated or the speed of migration. Nevertheless, the target exchange server may have its own mailbox size restrictions and throttling policies that limit connection speed which EdbMails cannot override on its own.

How long will the migration process take?

It is not easy to predict the duration of migration process as it will vary significantly depending on a number of different factors involved. One important thing to note here is that EdbMails Exchange Server migration tool does not in anyway affect the migration speed. However, other factors such as the internet speed, router capabilities, configuration of the computers involved, connection speed throttling in the source and target servers etc can affect speed of migration.

Is a direct migration from Exchange 2003 to 2013 possible?

Yes, using EdbMails for Exchange Server migration, you can directly migrate all your exchange 2003 mailboxes to exchange 2013 with ease. Since Exchange 2013 does not support coexistence with Exchange 2003, you will have to opt for cross forest staged migrations when using native utilities, however EdbMails helps eliminate all this complexity by enabling direct migration from exchange 2003 to 2013.

Is there support for Multi-Factor Authentication in Office 365?

Yes, EdbMails Exchange Server migration tool is fully compatible with Office 365 Multi Factor Authentication. You can migrate from your MFA enabled Office 365 account using the Microsoft app-password instead of normal password.

Does EdbMails support mapping of source and target mailboxes?

Yes, EdbMails Exchange migration tool supports mapping of source mailboxes to required target mailboxes of the user’s choice. EdbMails allows you to select appropriate source and target mailboxes during Exchange Server migration. For this, select the mailbox from the list of mailboxes/folders that are selected for migration and choose target mailbox from the right pane as shown in the below screen.

Can EdbMails migrate Public folders?

Yes EdbMails Live Exchange migration tool can migrate all your Public folder contents to target server. All you have to do is create Public folder and assign users to this Public Folder on target Exchange Server, EdbMails will replicate the source server Public folder structure exactly as it is, on the target server.

For Exchange Server 2013 / 2016 / 2019

For Exchange Server 2010

Can Public Folders in same Active Directory Forest be migrated?

No it not possible as Exchange server does not allow creation of more than one Public folder in the same Active Directory Forest.

Will EdbMails delete anything from the source server?

No, EdbMails does not alter the data in the source server in anyway. No mailboxes or other items will ever be deleted from the source server as EdbMails acesses the server only to migrate data to target server.

Can I continue using the Source mailboxes after migration?

Yes you can. EdbMails does not alter the contents of source mailboxes in anyway and this ensures that you can keep using the source mailboxes as you normally would even after migration process. With EdbMails incremental migration, only the new items that are created in the source server after first full migration can be migrated to target server again without having to repeat the full migration.

Some target mailbox addresses are missing from the list. What to do?

In some cases especially in cross forest migrations all the target server mailboxes may not get listed. For this, you have to generate a .csv file containing all the mailboxes in the server and import it to the application.Execute the below Exchange Management Shell (EMS) commands to generate the CSV file.

Command: Copy & Paste it on EMS & change CSV file path

Get-Mailbox -ResultSize Unlimited | Select-Object PrimarySmtpAddress | export-csv "C:\Mailbox_Names.csv"

Result

Can mailboxes within same domain be migrated using EdbMails?

Yes you can mailboxes within same domain using EdbMails if the the UPN (user principal name) of the source and target mailboxes are different. For example if the source and target servers have a user mailbox with the name alex.joe@domain.com then you have to create a different mailbox for the same user in the target server ,say , alex.j@domain.com to be able to carry out the migration.

NOTE: All the Microsoft’s coexistence limitations for various exchange server versions still apply and only cross-domain direct migrations are possible in all such cases.

Can mailboxes within same domain be migrated using EdbMails?

For any queries about using the EdbMails Exchange Server Migration tool, please refer to our FAQ page which contains commonly asked questions and their solutions. However if the FAQ doesn’t answer your query or solve your issue, you can contact our Technical support team via email, Live chat or phone 24x7 on all days.