Steps to add Impersonation rights using GUI for Exchange server 2003/2007/2010/2013/2016/2019

Configuring Impersonation For Applications Via EAC

Here we create a role to allow our user to impersonate. Launch the EAC and browse to permissions > Admin roles. Click the "+" sign to add a new role.
Exchange-2013-add-role-for-impersonisation

Once done we need to create the role with the following specifications – see the image below.

  • Name: User Impersonate.
  • Description: Allows this user to impersonate other user when restoring mailboxes.
  • Write Scope: Default.
  • Roles: Add the Role name "Application Impersonation".
  • Members: Add the User "The User you would like to use".

Create-Exchange-2013-impersonisation-role

Once done save your changes and allow a few moments for the settings to replicate.