GoDaddy to Office 365 Email Migration

1. Plan to Migrate from GoDaddy to Microsoft 365

   1. Identify the GoDaddy source: Microsoft 365 from GoDaddy, Professional Email/Titan, cPanel email, or another hosted mail service.
   2. Choose the correct path: use GoDaddy's move-away process to transfer management of the existing Microsoft 365 tenant; use EdbMails tenant-to-tenant migration only when moving data to a different Microsoft 365 tenant; use IMAP migration for GoDaddy-hosted IMAP email.
   3. Inventory mailboxes, aliases, mailbox sizes, archive/shared mailbox requirements, and any separate archiving/security add-ons.
   4. Prepare the Microsoft 365 destination and licensing required for the chosen path.
   5. Plan domain/DNS, MX, Autodiscover, user communication, and validation.
   6. Run a pilot or test path before production changes.

2. GoDaddy to Office 365 Migration Prerequisites

   If the source is Microsoft 365 from GoDaddy

   • If you are moving the existing tenant away from GoDaddy to Microsoft directly or another CSP, follow GoDaddy's current move-away process. GoDaddy specifically warns not to buy mailboxes in a new tenant before the move because a second tenant cannot simply be merged with the existing one.
   • Confirm access to the GoDaddy account, admin/MFA methods, active subscriptions, and any Email Archiving, Advanced Email Security, or backup add-ons that need separate handling.
   • If you are intentionally migrating to a different Microsoft 365 tenant, prepare the source and target tenants and use the EdbMails tenant-to-tenant workflow.

   If the source is GoDaddy Professional Email / IMAP

   • GoDaddy documents imap.secureserver.net, port 993, SSL for Professional Email / Titan.
   • For GoDaddy cPanel email, verify the actual server name in the cPanel mail-client settings; typical secure IMAP uses port 993.
   • Prepare mailbox credentials/CSV for bulk IMAP migration.
   • Create/provision the Microsoft 365 target mailboxes, assign licenses, add/verify the custom domain, and use the current EdbMails OAuth-based Microsoft 365 target connection.

3. Steps to Migrate from GoDaddy to Office 365

    Choose the correct method: Method 1 below is for mailbox data migration from a GoDaddy Microsoft 365 tenant to a different Microsoft 365 tenant. If you only want to move the existing GoDaddy-managed tenant to Microsoft directly or another CSP, use GoDaddy's supported tenant move-away process instead of creating a second tenant.

   Method 1:

   Method 1: Migrate GoDaddy Microsoft 365 to a Different Microsoft 365 Tenant with EdbMails

   If you have an Office 365 tenant with GoDaddy and want to migrate to another Office 365 tenant on a Microsoft server, follow the in-detailed steps outlined below.

   • Step 1: Download and Install EdbMails software

     • Download and install the application on any computer having Windows Operating System.

        See a detailed list of EdbMails system requirementsfor Office 365 migration.

       

     • Start the EdbMails application on your system.
     • Enter your registered email ID and password, then click ‘Login’. If this is your first time using EdbMails, click ‘Start Your Free Trial’ to begin with the trial version.
       Note: The trial version gives you access to all essential features and allows exporting up to 30 items per folder. To unlock full licensed migration and remove this limit, purchase a valid license from the official EdbMails website.

        You can buy the license directly from the EdbMails website.

       After purchasing, close and reopen the application. Log in again with the same email ID and password used during the purchase to activate your license successfully.

       

     • Select the migration option as ‘Office 365 Migration.’

       

     • Select ‘Office 365 to Office 365 Migration’.

       

     • You can continue with the default job name, or select the ‘New Job’ option if you want to rename it.

       

   • Step 2: Connect to Source GoDaddy Office 365 Server

     • Select ‘Add New Connection’ to create a new connection to the source Office 365 account. If you have already configured a connection earlier, simply choose it from the list and click ‘Connect to Existing’ to continue.

       

     • EdbMails provides flexible migration options, allowing you to migrate primary mailboxes, archive mailboxes, and public folders seamlessly in a single solution.
     • Choose the required connection options and click the ‘Next’ button.

       

     • Select one of the available options to establish a secure connection using OAuth 2.0 modern authentication.
     • Select Auto Registration for a fast and simple setup. Just sign in using a Global Admin account and grant the required permissions to automatically register the application in Azure AD.
     • Alternatively, choose Manual Registration if you prefer to enter the Azure AD application details yourself. This option works with both Global Admin accounts and accounts that have Full Access permissions.

       

     • Authenticate on Microsoft sign-in page.

       

     • After the successful authentication, choose one of the below methods to load the mailboxes:
       1. i) Load Mailboxes Automatically: EdbMails automatically loads mailboxes upon successful login making the setup process simple. Because of Microsoft API limits, it may not display more than 100 mailboxes. If you have more than 100 mailboxes, use the below option as an alternative.
       2. ii) Load Mailboxes using CSV file: If loading mailboxes automatically fails to retrieve all the mailbox names, choose ‘Load Mailboxes using .CSV file’ option that allows manual selection.
       3. iii) Load Mailboxes from previous list: Access the mailboxes directly from the stored list you imported during your previous session.
     • Select ‘Load Mailboxes Automatically’ and then click ‘Next’ to continue with the process.

       

     • Select one or more mailboxes and folders that you want to migrate to Office 365.
     • Click ‘Next’ to proceed.

       

   • Step 3: Connect to Target Office 365 Server

     • Select the ‘Add New Connection’ option to establish a connection with your target Office 365 account.
     • If you have previously set up a connection, you can choose it from the available list and click ‘Connect to Existing’ to proceed.

       

     • EdbMails offers flexible migration capabilities that let you move primary mailboxes, archive mailboxes, and public folders smoothly, all within one complete solution.
     • Select the required connection options and click the ‘Next’ button.

       

     • Select the secure authentication option you prefer for the target Office 365 account.
     • You will be redirected to the official Microsoft sign-in page, where your credentials are verified securely using OAuth 2.0 to ensure safe and protected access.
     • Click on the ‘Login’ button to continue.

       

     • Authenticate on Microsoft sign-in page.

       

     • Select one of the methods to load the mailboxes. You can also load the mailboxes using a CSV file.

       

   • Step 4: Map Source and Target mailboxes

     • Choose the required mailbox mapping option.

       

     • Once the mailboxes are created on the target server, EdbMails automatically maps the mailboxes and folders between the source and target Office 365 tenants.
     • This feature is particularly helpful for large-scale migrations as it improves accuracy and reduces the time required to complete the process. If required, you also have the option to manually map specific source folders and subfolders to the appropriate locations on the target server.

       

   • For the IMAP method, choose ‘Connect to IMAP Server’. For GoDaddy Professional Email / Titan, GoDaddy documents imap.secureserver.net, port 993, with SSL. For cPanel-hosted email, verify the host name in the GoDaddy/cPanel mail-client settings.

     

4. GoDaddy to Office 365 Post-migration Tasks

   • Verify the target first

     Review the migration report and verify representative folders, messages, attachments, user access, and mail flow before changing production DNS or canceling services.

   • If you moved the existing Microsoft 365 tenant away from GoDaddy

     Follow GoDaddy's current move-away instructions for licensing, admin password changes, security add-ons, and reseller transition. Do not use tenant-to-tenant cutover steps for a simple reseller transfer.

   • If you migrated to a different Microsoft 365 tenant

     Plan the custom-domain move carefully. The domain must be removed from the old tenant before it can be attached to the new tenant, and DNS/MX changes should be made only after the destination is ready.

   • If the source was GoDaddy Professional Email / cPanel email

     Update MX/DNS records so new mail routes to Microsoft 365 after the target has been validated. Keep the source available for the agreed validation period.

   • Validate Outlook/client access

     Reconfigure or recreate Outlook profiles only where required after the target sign-in and Autodiscover path are confirmed.

5. Troubleshooting Guide for GoDaddy to Office 365 Migration

   Office 365 to Office 365 migration feature:

   For troubleshooting, visit Knowledge Base articles.

   For more queries, check Frequently Asked Questions or contact support.

   IMAP to Office 365 migration feature:

   1. Knowledge Base.
   2. Frequently Asked Questions

 Learn more about the EdbMails IMAP Migration Tool.

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Additional resources:

• IMAP to Office 365 migration
• Office 365 tenant-to-tenant migration
• EdbMails IMAP migration software
• IMAP migration filters and incremental settings
• IMAP migration FAQ