User Manual

System requirements for Office 365 Migration

The supported platforms and system requirements are listed in the below table

Where to install

For Office 365 migration install EdbMails on

  1. Target Exchange server. (Recommended if you are migrating Office 365 to Exchange server)
  2. Any client workstation Connection to Source and target server.
  3. For Office 365 Migration and Hosted Exchange: Install EdbMails on any machine with a connection to both the source and the target environment.
Supported operating systems

Please ensure you have the latest update of your Operating system.

  • Supports Both 32 and 64 bit machines.
  • Windows 7
  • Windows 8
  • Windows 10
  • Windows 11
  • Windows Server 2003
  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

we recommend that you use at least a quad-core CPU with minimum 4 GB of RAM.

Size on disk after installation

Size of the installation file

  • Installation of additional components (like .NET framework) 100 MB of available disk space
  • The application doesn't store the data, being migrated at any temp location on your local disk.
  • Meta-data for Incremental check. This will be of very small size required.

    EdbMails requires an Internet connection ONLY to authenticate your login credentials and the number of available and used mailboxes licenses.In addition, you may require the Internet connection to migrate your Office 365 mailbox data.

Source server requirements:

Migration source

Office 365 plans

Required accounts and permissions

Connection to source Office 365

Source Office 365 account credentials are required.

  • Must be mailbox-enabled

Must have the following roles assigned:

  • ApplicationImpersonation
  • View-Only Recipients
  • View-Only Configuration

Info: If any of these roles are missing, the software will attempt to assign them automatically.

Important: Migration of public folders requires full access permissions

Multi-factor authentication (MFA) is supported. Use app password instead of your regular password each time the program asks you to provide the credentials of any MFA-enabled Office 365 user.

Additional components
  • .NET 4.0 or higher
  • Windows PowerShell 3.0
  • If you are exporting to PST, then Microsoft Outlook should be installed.

Target server requirements:

Migration target

Migration to any version of Exchange Server starting from Exchange 2007 supported

  • Office 365
  • Exchange 2010
  • Exchange 2013
  • Exchange 2016
  • Exchange 2019
  • Windows Small Business Server (2008 and later)
  • Hosted Exchange Server
Admin account rights

Appropriate Office 365 account credentials should be provided for the connection.

  • Should be mailbox-enabled (An Office 365 license should be assigned)
  • The below roles should be assigned:
  • ApplicationImpersonation
  • View-Only Recipients
  • View-Only Configuration
  • User management administrator/Global administrator
  • For the Public folder migration needs to assign public folder for the required user.
Migration in Hybrid Environment

Hybrid Envionment Migration

Source login:

  • Exchange Server
  • Office 365

Target Login:

  • Office 365
  • Exchange Server