User Manual

Office 365 Public Folder to Shared Mailbox Migration Guide

  1. Note: Steps to migrate the Standard folders which are initialized with different language

    If Standard folders (such as Inbox, Calendar, Contact etc.,) on your source Office 365 tenant mailboxes are initialized with different language. Follow the below details to migrate these folders to the respective system folders on target (destination) server.

    For Instance: Your source Inbox folder is named 'Boîte de réception', which is in French language. If you migrate this folder directly to the destination server then by default it will not get mapped to the 'Inbox' folder on target server. In order to map this to the respective folder, change the regional settings on target server to that of your source mailbox folder language (in this case, it is French).

    Click here to know the steps to change the language and regional settings on Office 365 server

  1. Step-1. Download and Install the EdbMails application

    a. Download and install EdbMails on your computer.   Download

    b. Double click the EdbMails setup (EdbMailsSetup.exe) to install the application.

    c. Follow the instructions that appear to complete the installation.


  2. Step-2. 'Login' or 'Start Your Free Trial' to access the application

    Click the 'Login' or 'Start Your Free Trial' button.

    Demo login EdbMails

  3. Step-3. Select 'Office 365 Migration'

    Select the option 'Office 365 Migration' and click the 'Continue'.

    Office 365 Migration

  4. Step-4. Connect to Source Office 365 Tenant

    Office 365 Public Folder Migration to Shared Mailbox

    1. For Public folder migration ensure that you have Public folder available on your source server.
    2. You can migrate Source Public folder to Target server Public folder. Or
    3. You can migrate Source Public folder to Target server Shared Mailboxes.

    Login to Source Office 365 Server

    Click here for the detailed steps on Office 365 server login using EdbMails

    NOTE: For Public Folder migration ensure that you have selected 'Connect to Public Folder' option in the login screen during source server login.

    On successful login, you will be displayed with the Public folder hireharchy.

  5. Step-5. Perform Office 365 Public Folder to Office 365 Shared Mailbox Migration

    Select the Office 365 Public folder for migration

    Select the Office 365 Public folder that you wish to migrate.

    Choose the migration type as 'Full migration' or 'Incremental migration'.

    Select Mailboxes

    Click the 'Migrate to Destination Office 365 [Incremental]' button to continue.

    Export Selected Mailboxes

    Login to Destination Office 365

    Login to the target Office 365 account. Click here for the detailed steps on Office 365 login using EdbMails

    On successful login, you will be displayed with the list of mailboxes along with shared mailboxes.

    Load Mailboxes from CSV

    After successful login, if the automatic mailbox listing has failed to retrieve all the mailboxes name then you can load all the mailboxes name using .csv file. However, if the listing is successful then you can ignore this step and continue to next step.

    Click here for the detailed steps on listing mailboxes using '.CSV' file

    Click the 'Continue' button.

    Load CSV

    Map Source and Target shared mailbox

    Map the source mailboxes to target Office 365 shared mailbox. Click here for the details.

    Start the Migration Operation

    Click the 'Continue' button to start the migration operation.

    mailbox mapping

    That's it! During migration operation, you can view the progress as shown below.

    Public folder Migration to Office 365 Shared mailbox

    Appropriate message will be displayed on completion of the migration operation.

    Click the 'View Log' button to view the migration operation log.

    Login to your Office 365 account to verify migrated items such as emails, calendars, contacts etc.

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