Step by Step Guide for Office 365 Migration to PST

  1. To migrate single / multiple mailboxes, grant access rights to one service account in your Office 365. You can do this by setting impersonation rights to that account.

    Click here to know the steps to set Impersonation rights in Office 365

    a. Grant one service account with impersonation rights and migrate every mailboxes using this account. You need not impersonate all the users.
    b. Ensure that the impersonated user account has access permission to each associated Mailbox (Users).
    c. For Office 365 (source) to Office 365 (destination) migration, set impersonation rights to one of the service account on both Source and destination servers.

  2. a. Download the EdbMails setup and install it on your computer. Download

    b. Double click the EdbMails setup (EdbMailsSetup.exe) to start the installation process.

    c. On the Welcome page, click 'Next >' to proceed. And to complete the installation, follow the instructions that appear on the installation wizard accordingly.


  3. Click the 'Start Your Free Trial' button

    Demo login EdbMails

  4. Select the Export Method as 'Office 365 Migration' and click 'Continue'


  5. a. Enter the Office 365 account credentials to connect to your Source Office 365 tenant and click 'Login to Office 365'. Before connecting to Office 365 make sure to set the impersonation rights to Office 365 user. (Note : For incremental migration you will have to migrate the specific mailbox from the same Office 365 tenant with the same computer)

    Click here to know how to set the impersonation rights.


    b. After successful login, verify all the required Office 365 mailboxes are listed and click 'Continue'.


    c. Select all mailboxes that you wish to backup. You can also select the folders from the mailboxes that you wish to exclude during the migration, in the right pane .Afterwards, select 'Export Office 365 to PST [Incremental]' button


    d. Include or exclude mails by date, subject, attachment, to/from address, if necessary, using the filtering options and click 'Export / Archive Office 365 to PST'


    e. Select the export location by browsing to desired location and click 'OK'. (Note: In case of incremental backups you have to select the same folder as previous backups)


    f. During the export operation, detailed progress will be displayed as shown in the screenshot below


    g. Once the export operation is completed, the message 'Verify the logs and export location for the operation status' will be prompted.

Video Tutorial for Office 365 Migration to PST