Tiscali email to Office 365 migration

In this guide, we’ll walk you through the steps to migrate emails from Tiscali to Office 365 (Microsoft 365). Whether you're upgrading to a more advanced email platform or aiming to enhance collaboration and productivity across your organization, this solution ensures a smooth and reliable email transfer.

Tiscali, an established telecommunications provider based in Italy since 1998, offers a range of services including email hosting. However, as business needs evolve, many organizations are transitioning to more feature-rich platforms. Office 365 has become a preferred choice due to its robust cloud infrastructure, seamless integration with Microsoft applications, and enterprise-grade security.

Despite the benefits, migrating from Tiscali to Office 365 can be complex. Native methods often require manual configuration, carry the risk of email loss, and demand considerable technical knowledge. These approaches can be time-consuming and error-prone, making them less ideal for businesses seeking a streamlined and secure migration path.

But don’t worry! There’s a simpler way. Automated solutions like EdbMails IMAP migration software provide a more efficient and reliable approach. With its user-friendly interface and fast, secure migration process, EdbMails ensures that your data is safely transferred without the usual complexities of native methods. This automated tool guarantees a smooth transition from Tiscali to Office 365, allowing businesses to avoid downtime and data loss.

1. Tiscali email to Office 365 migration planning

   Planning is one of the most important steps before you begin the Tiscali email to Office 365 migration. Here is a checklist of points to consider before you migrate.

   • Determine the size of the data and the number of mailboxes you want to migrate.
   • Compile a comprehensive list of all data types and associated permissions from your Tiscali email accounts that need to be migrated.
   • Create appropriate user mailboxes on Office 365 and assign licenses to them.
   • Ensure you have enough network capacity and bandwidth to migrate.
   • Communicate the migration plan and flow to your end users.

2. Pre-migration activities for Tiscali email to Office 365 migration

   1. Find the IMAP server name of your your Tiscali email server. You can find this information from your server’s dashboard settings or by connecting your email system to Outlook.
   2. Have the users email address, passwords, IMAP hostname and port number.
   3. Create mailboxes on your target Office 365 server. You can choose the option to automatically create target mailboxes in EdbMails. If you prefer to create them manually, refer to the links below.
      1. Add users and assign licenses to Office 365 user
      2. Assign Microsoft 365 licenses to user accounts
   4. If you have a custom email domain from your hosting provider to which you want to migrate and receive emails, you must add and verify the domain on Office 365.

        Steps to add a custom domain to Office 365 and Steps to add DNS records to connect your domain.

   5. Configure Office 365 to send and receive large messages.

        Follow the steps to increase the message size on Office 365 to 150MB and see tips to optimize IMAP migration to Exchange online.

3. Step-by-step guide to migrate from Tiscali to Office 365 using EdbMails

   • Step 1: Download and install EdbMails IMAP migration software

     • Download EdbMails and install the EdbMails software on your computer.

        See a detailed list of EdbMails system requirements for IMAP migration.

       

     • Launch the application and login with your registered email address and password or click 'Start Your Free Trial'.

       

     • Select the option ‘IMAP (Gmail, Outlook & more) Migration’.

       

     • Select ‘IMAP to Office 365 Migration’.

       

     • Use the default job name or click 'New Job' to modify the job name

       

   • Step 2: Connect to source Tiscali email server

     • To connect a single user account, select ‘Single User / Account Migration.’ and click ‘Next’ to proceed.

       

     • Select the suitable IMAP host name from the list or enter it manually. Then, provide your email address and password.
     • Click the ‘Login’ button.

       

     • For migrating multiple mailboxes, select ‘Multiple (Bulk) Users/Accounts Migration’ and click ‘Next’.

       

     • Click ‘Download Sample CSV File’.

       

     • Update the CSV file by adding the necessary details like email address, password, host name, and port number. Once done, save the file.

       

     • Close the CSV file, click the 'Browse CSV File' button, and select the updated file.
     • Verify the mailboxes, and click ‘Next’.

       

     • Select the mailboxes or folders to migrate, then click ‘Next’.

       

   • Step 3: Connect to the target Office 365

     • Click the ‘Add New Connection’ button to create a new connection to your target Office 365 server. To use an existing connection, simply select it from the list and click ‘Connect to Existing’ to continue.

       

     • Select the required connection options and click the ‘Next’ button.

       

     • Select one of the authentication methods.
     • Click the ‘Login’ button to continue.

       

     • Authenticate on Microsoft sign-in page.

       

     • Choose a method to load your mailboxes. EdbMails automatically loads the mailboxes for your Office 365 users. However, due to Microsoft API limitations, only 100 mailboxes will be shown. If you have more than 100 mailboxes, you can use the CSV file method to load all of them.
     • Click the ‘Next’ button to continue.

       

   • Step 4: Tiscali email to Office 365 mailboxes mapping

     • Select the required mapping option.

       

     • With EdbMails, you can choose to have the software automatically create mailboxes on the target server, or if the mailboxes are already created, simply select the appropriate option.
     • EdbMails automatically maps mailboxes between the source and target servers, but you also have the option to manually map mailboxes.

       

   • Step 5: Start Tiscali email to Office 365 migration

     • After mapping the mailboxes, click the ‘Start Migration’ button to initiate the migration process

       

     • You can now track the migration progress using the progress bar. When the migration is complete, EdbMails will display a confirmation message.
     • Click the 'View Logs' button to open the migration report, which provides a detailed summary of the entire process, including the total number of items migrated from each folder.

       

     • Login to your target server and verify the items.

4. Tiscali email to Office 365 post-migration tasks

   • Step 1: Update the MX records to point to Office 365

     If you have not done this step previously, change the DNS records known as MX records to enable and receive email messages on the target Office 365 server. In addition to this setup, configure the Autodiscover record to allow Outlook to connect to the migrated mailboxes.

   • Step 2: Create a new Outlook profile for users in the new domain

     Configure and recreate the Outlook profile for each user in your domain if Outlook has problems connecting to Office 365 mailboxes.

5. Tiscali email to Office 365 migration troubleshooting

     For common migration issues, check the knowledge base articles. For more information on EdbMails IMAP migration, visit the frequently asked questions (FAQs) section or contact our dedicated support team for personalized assistance.

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Additional resources:

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• Dreamhost to Office 365 migration
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• Yandex email to Office 365 migration
• GMX email to Office 365 migration
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