EdbMails IMAP Migration User Manual
This user manual organizes the EdbMails IMAP migration documentation by setup, connection method, destination, migration settings, verification, and troubleshooting. For commercial product information, features, and licensing, use the EdbMails IMAP Migration Tool page. This manual is intended to help administrators complete an actual migration.
IMAP scope: Standard IMAP migration is primarily for email messages, attachments, and mail folders. Contacts, calendars, tasks, and rules are not standard IMAP mailbox data and require a separate workflow.
1. Getting started
- Installation overview
- Install EdbMails for IMAP migration
- System requirements and supported platforms
- Initial setup and connection checklist
- Update or upgrade EdbMails
- Uninstall EdbMails
2. Connect the source IMAP mailboxes
Before migration, confirm the source IMAP host name, port, TLS requirement, and authentication method. Authentication varies by provider and account policy.
- Choose single-user or bulk IMAP connection
- Connect a single IMAP account
- Connect multiple IMAP accounts with CSV
3. Choose the destination workflow
IMAP to Microsoft 365
Move supported IMAP email data to Microsoft 365 / Exchange Online.
IMAP to Office 365 migration guide
IMAP to IMAP
Move supported email data between two IMAP-enabled providers or servers.
IMAP to Exchange Server
Move supported IMAP email data to a supported on-premises or hosted Exchange environment.
IMAP to Exchange migration guide
IMAP to PST
Export supported IMAP email data to Outlook PST for offline backup, archiving, or handoff.
4. Configure migration settings
Use the settings page for incremental follow-up runs, include/exclude filters, folder exclusions, message-size handling, PST splitting, and other scenario-specific options. Not every setting applies to every destination.
IMAP migration filters and incremental settings
5. Monitor and verify the migration
- Review mailbox and folder status in the migration report.
- Investigate errors, warnings, failed items, or authentication problems.
- Verify representative folders, messages, attachments, and item counts on the target.
- For staged migrations, run the required incremental or retry pass before cutover.
- Change production DNS/MX or client configuration only after the target is validated.
6. Troubleshooting and support
- IMAP migration FAQ
- IMAP migration knowledge base
- Migration troubleshooting guide
- EdbMails 24/7 technical support
7. Test before production
The EdbMails trial can be used to validate the workflow with representative mailboxes before purchase. The IMAP trial migrates or exports up to 30 items from each folder. Use the current IMAP pricing page for licensing details rather than relying on hard-coded mailbox or discount claims.
