User Manual

IMAP , POP3 Migrations FAQ's

  1. How to run EdbMails demo / trial version for a quick test / review?

    You can run EdbMails demo / trial version for a quick test / review using 2 easy steps:

    Step 1: Download and install the EdbMails application
    Step 2: Click the "Start Your Free Trial" button as shown in the below screenshot

    Demo login EdbMails

  2. How fast I will receive the KEY after purchasing EdbMails license?

    EdbMails does not require any separate KEY to use the application after purchasing the license. That is, your account will be automatically upgraded to the type of the license that you have purchased. You need to download and install the application and login using the EdbMails account credentials (E-mail Address and password) that you have created during license purchase.

  3. How to Perform IMAP mailboxes migration to Office 365?

  4. Do you support all IMAP email servers?

    Yes. Migrate IMAP to Office 365 tool supports all IMAP enabled email servers like Office, Exchange (on-premises & hosted), GroupWise, Lotus Notes, Yahoo, Gmail,, and many more.

  5. Do I need to set IMAP Mail Server Connection Settings before migration?

    Yes, the tool displays the information regarding IMAP Mail Server Connection Settings on the right pane in Connect to IMAP Mailbox screen. You get Server name, SSL No., & Port No. from there easily for your IMAP email server.

    IMAP Connection settings

  6. How can I use of CSV file for multiple mailboxes migration?

    Select the ‘Multiple server’, select the ‘Connect to IMAP ‘and click the Load Mailboxes From CSV File.

    IMAP Multiple Server

    ‘Download sample CSV file’, edit sample csv file and add the multiple mailboxes details as request. Browse the CSV file

    IMAP Migration Load CSV

    Application loads all the mailboxes entered in the CSV file as shown below.

    IMAP Multiple Mailboxes

  7. Can I exclude trash or empty folders during migration?

    Yes, you can selectively exclude empty folders or trash or any other folder you wish by not selecting it from the tree view for the migration operation.

  8. Where can I get the list of mailboxes used for migration?

    In the IMAP, POP3 Migration screen, Click on the button 'Get Details'

    IMAP migration view mailboxes

    You will be displayed with the list of Mailboxes that are already used for migration.

    IMAP migration selected mailboxes