You can run EdbMails demo / trial version for a quick test / review using 2 easy steps:

Step 1: Download and install the EdbMails application
Step 2: Click the "Start Your Free Trial" button as shown in the below screenshot

With incremental migration, only the newly added items (not yet considered for migration) from the source mailboxes are considered for the migration by comparing the previous migration data during consecutive migrations. Thereby it will avoid duplicate items, bandwidth and performance of the migration will be improved. However, note that the initial (first) migration is always full and during consecutive migrations to the same location, the application will do the incremental migration.

To avoid duplicate items in your target mailboxes during migration, you must take care of the following scenarios:
1. Ensure that you migrate to the target mailbox afresh using EdbMails. If messages already exist in the target mailbox (not migrated using EdbMails), then re-migration may cause duplicate items.
2. Never select the same source and target mailbox for migration. This will result in migration within the same mailbox and create duplicate items.
3. During parallel migration on different computers, do not select the same mailbox for migration from more than one computer. Additionally, ensure that the mailbox migrated from a computer is only migrated from the same computer to avoid duplicate items during re-migration.
4. Always migrate your mailboxes using EdbMails. Using multiple migration methods such as importing from PST, PowerShell, etc. may result in duplicate items.

For any queries, it is advisable to get in touch with EdbMails support.

With incremental backup, only the newly added items (not yet considered for backup) from the source mailboxes are considered for the backup by comparing the previous backup data during consecutive backups. Thereby it will avoid duplicate items, the performance of the backup will be improved. However, note that the initial (first) backup is always full and during consecutive backup to the same location, the application will do the incremental backup.

EdbMails does not require any separate KEY to use the application after purchasing the license. That is, your account will be automatically upgraded to the type of the license that you have purchased. You need to download and install the application and login using the EdbMails account credentials (E-mail Address and password) that you have created during license purchase.

Demo / Free trial can Export, Migrate and Backup 30 items from each and every folder maintaining the exact source Mailbox folder hierarchy. You can perform migration and backup of Office 365 and Live Exchange Server.

Click here for Forgot Password link and provide the particulars.

Note:
You will receive an email for the password changes with further instructions.
If you didn't get the email then wait for sometime or check your spam folder to make sure it didn't end up there.

EdbMails guarantees money back within 30 days of its purchase on all the products. However, we recommend you to use Free Trial version to verify the export and migration operations, prior to purchase the license.

EdbMails doesn't need Microsoft Outlook dependency for EDB to Live Exchange and Office 365 migration. However, if you want to extract PST file from your EDB file then you need to install Outlook on your computer.

NO. EdbMails is a Single Setup for all the below products, EdbMails Comprises of:
a. EDB Recovery and Migration
b. Live Exchange Migration
c. Office 365 Migration
d. IMAP Migration
e. Live Exchange Backup
f. Office 365 Backup
g. OST Recovery and Migration
h. PST Recovery and Migration
i. MBOX Export and Migration
j. NSF Export and Migration

To ensure the security of your application access, EdbMails requires Internet connection ONLY to authenticate your login credentials. Upon successful login, during OFFLINE recovery, EdbMails doesn't require Internet connection. However, for Backup and Migration, you must have Internet connection.

This might be due to the reason that EdbMails application runs in elevated mode and your mapped drives are only available for the non-elevated access.

To resolve the issue use the 'net use' command to map the drives.

Steps:

1. Run the Command Prompt (CMD) as 'Run as administrator'

2. Execute the below command in Command Prompt (CMD)

Syntax:

net use z: \\remotepc\sharename

The above command maps the drive letter Z: to the network share \\remotepc\sharename. Wherein 'remotepc' can be replaced with your remote computer name or IP address and you can replace 'sharename' with your desired name.

Note:

1. Ensure to disconnect if the drive Z: is already mapped, before you run the 'net use' command.

2. Instead of Z:, you can use any other letter for mapped drive.

3. If it prompts to supply the credentials of an account authorized to access the share then enter the credentials accordingly.

You can do this by using 'Report Error' feature. You can find this option at the top right corner of the EdbMails main screen (refer the below screenshot).

After the successful login, select the EDB file that you wish to recover in the screen that is displayed. Upon successful recovery, the main screen will be displayed with the Mailboxes and its folders. Navigate through the Tree view and locate the folders as shown in the below screen.

Double click the required folder(s) (Inbox, Outbox, Sent Items etc.) to the view the emails.

This might be due to compatibility issue with Outlook 2000, we recommend you to open the PST file using higher versions of Outlook.

You can apply filters (include / exclude) for export and migration operations based on From, To, CC, BCC, Subject, Attachment Name, Received and Sent dates.
Click here to know the steps to apply filters

Yes. You can exclude emails with the size more than 150MB from the migration using the option provided under 'Settings'
Refer the below screenshots

Under the 'Settings', to extract the items from a particular domain, enter the domain name (Example: mydomain.com) in the To address field as shown below.

Under the 'Settings', select the option set the size of the PST file, and set the desired size for the PST file split.

Click here to know how to increase storage capacity of PST for Outlook 2003, 2007, 2010, 2013 and 2016

Under the 'Settings', uncheck the option and export your Mailbox items to a single PST file.

Note: We recommend you to opt for PST file splitting to a higher size value such as 4GB etc., if you have huge amount of mail items in your Mailbox.

EdbMails allows you to export upto 30 items from each and every folder in your EDB file, using your trial account. If you want to verify mails on each and every folders then you can select the particular folder one by one and export them by right clicking on it.

Right click on the mail item that you wish to save and select the appropriate file type (EML, MHT, HTML) as shown below.

Open MS Outlook, right click on any of the Mailbox and click on "Open Outlook Data File" and then select the exported PST file as shown in the below screen.

Now click on the contact icon to view the contact details as shown in the below screen

Click here for the details

If your unable to run the EdbMails application or you got the error (Problem Event Name: CLR20r3) then it means the Microsoft .NET Framework on your computer is corrupted or has some problem

Download and Install Microsoft .NET Framework from the below link:
https://www.microsoft.com/net/download/dotnet-framework-runtime
After Installing .NET Framework, reboot your computer.

Reinstall EdbMails application
Now you should be able to run the EdbMails application without any issues.
If you are still unable to run the EdbMails application:
If your computer has a different language settings other than the English then you should change it to English language since it can cause this problem. You can change the system language in the language settings which can be found in the control panel on your computer.
After changing system language settings, reboot your computer.
Reinstall EdbMails application

The prompt that Windows defender shows is only related to reputation that it builds according to the number of installs by users.

Please be assured that EdbMails application is safe. Our Setup file has code signing, which is a process of digitally signing executable and scripts to confirm the software author and guarantee that the code has not been altered or corrupted since it was signed.

Digital signatures on the Setup file can be verified by right clicking executable file and checking Properties->'Digital Signatures' tab for the details.

Steps to allow EdbMails setup:

1. Click the 'More info' button as shown below

2. Click the 'Run Anyway' button to proceed.

Yes. EdbMails supports Partnership Program. Click here to know more.

Yes. Follow the below steps to create the Profile in your Outlook.

1. Quit your Outlook if it is open.

2. Go to your system’s control panel.

3. Open Mail. (Tip – the location depends on the OS, but it is usually in the Accounts or Internet section. If you still cannot find it, try the search bar.)

4. When the Mail window pops up, you will see the name of the current profile in the title bar.

5. Click on ‘Show Profiles’. Here you will see all your profiles – the default one including.

6. To add a profile, click on ‘Add’

7. Select a name and click on ‘OK’.

8. Setup an email account for that profile, from the pop-up window.

9. When you have finished, click on ‘Finish’.

10. Choose the option 'Prompt for a profile to be used' or change the profile you are using by default from the dropdown menu. Click on ‘OK’.

For every export / migration operation, application will create Logs. Click the 'View Log' button to view the latest log as shown in the below screenshot.

Note: To view the earlier operation logs, locate the application installation location and open the 'Session' folder. You can find the respective log files in the folder.

Yes. EdbMails supports multiple PST files import / restore operations.

Follow the below steps to import multiple PST files to Office 365:

• 1. Click the 'Migrate PST to Office 365' button in Office 365 Migration window.

  

• 2. Click the 'Add file(s)' button.

  

• 3. Select the required PST files and click 'Open'.

  

• 4. Click 'Continue' and connect to target Office 365 server and proceed with the import / restore.

  

Similarly you can import multiple PST files to the Live Exchange server, follow the below steps:

• 1. Click the 'Migrate PST to Live Exchange' button in Live Exchange Migration window.

  

• 2. Follow the Wizard to proceed with the restore / import operation.

Yes, EdbMails supports parallel mailbox migration operations. This feature enables you to migrate multiple mailboxes simultaneously, thereby enhancing migration speed and efficiency. By default, you can migrate 10 mailboxes in parallel, and this number can be increased to a maximum of 20 mailboxes for an even faster migration process.

Refer to the screenshot below for instructions on how to change the parallel migration count from 10 to 20 mailboxes.

This feature is available for Office 365, Exchange and IMAP mailbox migration operations.

If you are experiencing issues while opening EDB files in EdbMails, changing the compatibility mode of your Windows operating system may resolve the problem. Here are the steps you can follow:

1. Close the EdbMails application
2. Locate the EdbMails desktop shortcut installation file on your desktop and right-click on it.
3. Choose the 'Properties' option from the drop-down menu.

   

4. Select the 'Compatibility' tab.

   

5. Tick the 'Compatibility mode' checkbox and select the appropriate operating system from the drop-down list.

   

6. Click on the 'Apply' button and then 'OK' to confirm the changes.

Now relaunch the EdbMails application and perform the export / migrate operation.

If you are still unable to resolve the issue with EdbMails on your current computer, it may be worth considering installing the application on a different machine to see if that resolves the problem.

If the issue persists, we recommend contacting EdbMails support for the resolution. Our team of experienced professionals is dedicated to helping you overcome any technical or operational difficulties you may be facing.

Yes. You can purchase EdbMails license using credit / debit card. To pay with credit / debit card directly, click the button 'Pay with Credit Card' as shown below.

Yes, EdbMails does accept PayPal. In the EdbMails Order page, select the 'Click here to pay using PayPal' option as shown below:

We recommend you to purchase the license by using your Credit / Debit cards or PayPal account directly.
However, you can do direct Wire-Transfer / Bank-Transfer to the below account details.

Bank Account details:
Account Name: SHIFTTOCLOUD INC.
Account Number: 6799217856
Bank Name: CITIBANK N.A
ABA/Routing number: 021000089
SWIFT CODE: CITIUS33XXX
Payments: USD (United States Dollar)

EdbMails recovery and migration license is for the Lifetime. There is no need to pay for the software upgrades and 24/7 technical support every year after the license purchase.

Select the license that you wish to purchase

Click the 'Add to cart' button

Click the 'View cart' button to view the product that you have added to your cart.

You can continue with the Add More Products or Proceed to Buy

Select the license that you wish to purchase

Click the 'Add to cart' button

Click the 'View cart' button to view the product that you have added to your cart.

Click the Add More Products

Select another license that you wish to purchase and click the 'Add to cart' button

You can continue with the Add More Products or Proceed to Buy