FAQ Menu
Find quick answers to your queries.
EDB to Office 365. EDB to Live Exchange Server. EDB to PST Converter FAQ's
Account / Login
- I have purchased the license and made a payment via PayPal but it has sent an eCheque instead of an instant payment. Do I need to wait until a week to get the application license as PayPal may take a week or more to clear the payment?
- How do I change my password and profile details?
- How to upgrade from Personal edition to Corporate Premium edition?
- I'm willing to buy EdbMails application license, please let me know the main difference between the Personal, Corporate Premium and Technical license.
- How do I send my queries to EdbMails?
- EdbMails requires login. That means, EdbMails keep my database details on Cloud?
- How do I print my Invoice?
- Do you send key to use the application once I purchase the license?
- How do I change my Invoice?
- How do I upgrade my license?
- I have purchased EDB Recovery license. Dose this support other Recoveries and migration such as OST, PST, Exchange Backup etc?
- I have purchased EDB Recovery license. How can I purchase other recoveries, migration and backup?
Account / Login
I have purchased the license and made a payment via PayPal but it has sent an eCheque instead of an instant payment. Do I need to wait until a week to get the application license as PayPal may take a week or more to clear the payment?
No need to wait for a week for the application activation. Upon receiving eCheque payment confirmation, we will activate your account without delay. However, If there is any delay in activation, kindly contact our support with the details.
How do I change my password and profile details?
Login to your account here and hover on your email address at the top right corner. Click the 'My Profile' menu to goto change your password or other profile details page.
How to upgrade from Personal edition to Corporate Premium edition?
Login to your account here and hover on your email address at the top right corner. Click the 'Upgrade License' menu.
There click the 'Upgrade License' Button.
In the next page choose Corporate Premium license and proceed to the payment page.
I'm willing to buy EdbMails application license, please let me know the main difference between the Personal, Corporate Premium and Technical license.
Personal Edition
Personal Edition is for Corporate, Small and Medium enterprises, Government and Educational Institutions. Personal edition can be installed on limited number of computers for non-commercial usage. Personal edition users can only export EDB to PST file and it will not support EDB to Office 365 and EDB to Live Exchange Server migration. Personal edition comes with EdbMails Technical support assistance.Corporate Premium Edition
The Corporate Premium Edition is an extended version of Personal Edition. Corporate Premium edition users can uninterruptedly export EDB to PST and can perform EDB to Office 365 and EDB to Live Exchange Server migration seamlessly. Corporate Premium edition users will not have any restriction on number of computer installation and can install the application on multiple computers. Corporate Premium edition comes with complete 24/7 EdbMails Technical support assistance.Technical Edition
Technical edition is for Data Recovery Companies and it can be used for providing data extraction service to the customers. Technical edition users can uninterruptedly export EDB to PST and can perform EDB to Office 365 and EDB to Live Exchange Server migration seamlessly. Technical edition users will not have any restriction on number of computer installation and can install the application on multiple computers. Technical edition comes with complete 24/7 EdbMails Technical support assistance. It has life time support and upgrade with no additional cost.How do I send my queries to EdbMails?
Click here to send your queries to EdbMails Tech Support.
EdbMails requires login. That means, EdbMails keep my database details on Cloud?
No. EdbMails requires login to ensure your account access security. EdbMails will not keep your database details on cloud.
How do I print my Invoice?
Login to your account here and hover on your email address at the top right corner. Click the 'Invoices' menu.
Under Invoice details page, you have the option to print the Invoice.
Do you send key to use the application once I purchase the license?
No. EdbMails does not require any key to use the application. Upon purchasing the license, the application will automatically starts working as per your license type. Login to the EdbMails application using the credentials (E-mail address and Password) that you have used during license purchase.
How do I change my Invoice?
Login to your account here and hover on your email address at the top right corner. Click the 'My Profile' menu.
To have the invoice in your company name, you can change the "First Name" to your company name. Also if you need Customer VAT Number you can mention the "VAT Number". Then submit the changes.
To print the updated Invoice, click the 'Invoices' menu from the top right corner.
In the next page you will be getting Invoice details page, Here you have the option to print the Invoice.
How do I upgrade my license?
Login to your account here and hover on your email address at the top right corner. Click the 'Upgrade License' menu.
Click the 'Upgrade License' Button.
In the next page, choose the license type and proceed with upgrade.
I have purchased EDB Recovery license. Dose this support other Recoveries and migration such as OST, PST, Exchange Backup etc?
For other Recoveries and migration such as OST, PST, Exchange / Office 365 Backup etc., you need to purchase the license separately.
I have purchased EDB Recovery license. How can I purchase other recoveries, migration and backup?
Follow the below steps:
Step 1: Login to your account
Step 2: Click the 'Buy' menu.
Step 3: Select the required License edition and click the ‘Buy Now’ button and proceed
EdbMails Demo / Trial Version
Step 1: Download and install the EdbMails application
Step 2: Click the "Start Your Free Trial" button
There is only ONE EdbMails Setup for all the below products
EdbMails Comprises of:
- EDB Recovery and Migration
- Live Exchange Migration
- Office 365 Incremental Backup
- Office 365 Migration
- Live Exchange Incremental Backup
- Live Exchange Migration
- OST Recovery and Migration
- PST Recovery and Migration
- MBOX Export and Migration
- NSF Export and Migration
EdbMails Digital certificate
1. Right click on EdbMails setup file ('EdbMailsSetup.exe')
2. Select 'Digital Signatures' tab
Offline Recovery and Migration
- EdbMails easily recovers and restores corrupt / deleted EDB, OST, Outlook PST, MBOX and NSF files
- Convert EDB, OST, Outlook PST, MBOX and NSF file to PST, MSG, EML
- Trial version can export and migrate all Mailbox with 30 items from each and every folder
- Recover both Public and Private Folders of EDB files
- Migrate EDB, OST, Outlook PST, MBOX and NSF file mailboxes to Office 365 and to live Exchange server
Online Exchange Server Migration
- Migrate Exchange Server 2003, 2007, 2010, 2013 and 2016 to Live Exchange Server 2016
- Migrate Exchange Server 2003, 2007, 2010 and 2013 to Live Exchange Server 2013
- Migrate Exchange Server 2003, 2007 and 2010 to Live Exchange Server 2010
- Migrate Exchange 2010, 2013 and 2016 to Office 365
- Migrate Exchange Server 2007, 2010, 2013 and 2016 to Office 365
Office 365 Migration
- Migrate Office 365 to Exchange Server 2007, 2010, 2013 and 2016
- Migrate Office 365 to Office 365
Online Exchange Server Migration
- Migrate Exchange Server 2003, 2007, 2010, 2013 and 2016 to Live Exchange Server 2016
- Migrate Exchange Server 2003, 2007, 2010 and 2013 to Live Exchange Server 2013
- Migrate Exchange Server 2003, 2007 and 2010 to Live Exchange Server 2010
- Migrate Exchange 2010, 2013 and 2016 to Office 365
- Migrate Exchange Server 2007, 2010, 2013 and 2016 to Office 365
Office 365 Migration
- Migrate Office 365 to Exchange Server 2007, 2010, 2013 and 2016
- Migrate Office 365 to Office 365
Exchange Server Backup
- Full True incremental backup
- AES 256-bit Encryption Live Exchange Backup
- Exchange Server Backup to PST
- Supports Exchange Server 2003, 2007, 2010, 2013 and 2016
Office 365 Backup
- Backup Office 365 mailboxes to PST file
- Backup Office 365 public folders
- Full True incremental backup
- AES 256-bit Encryption Office 365 Backup
Exchange Server Backup
- Full True incremental backup
- AES 256-bit Encryption Live Exchange Backup
- Exchange Server Backup to PST
- Supports Exchange Server 2003, 2007, 2010, 2013 and 2016
Office 365 Backup
- Backup Office 365 mailboxes to PST file
- Backup Office 365 public folders
- Full True incremental backup
- AES 256-bit Encryption Office 365 Backup
EdbMails EDB Recovery
- EdbMails easily recovers and restores corrupt / deleted EDB files
- Convert EDB file to PST, MSG, EML
- Trial version can export and migrate all Mailbox with 30 items from each and every folder
- Recover both Public and Private Folders
- Migrate EDB file mailboxes to Office 365 and to live Exchange server
EdbMails OST Recovery
- EdbMails easily recovers and restores corrupt / deleted OST files
- Convert OST file to PST, MSG, EML
- Trial version can export and migrate all Mailbox with 30 items from each and every folder
- Migrate OST file mailbox to Office 365 and to live Exchange server
EdbMails Outlook PST Recovery
- EdbMails easily recovers and restores corrupt / deleted Outlook PST files
- Convert Outlook PST file to PST, MSG, EML
- Trial version can export and migrate all Mailbox with 30 items from each and every folder
- Migrate PST file mailbox to Office 365 and to live Exchange server
EdbMails MBOX Export & Migration
- MBOX to PST conversion supports 17 types of email clients
- Direct MBOX to Office 365 and Live Exchange Server migration
- Google Vault and google takeout data in MBOX to Outlook PST
- Preview all MBOX contents before export
- For accessing MBOX emails in MS Outlook, convert MBOX file to PST format
EdbMails NSF Export & Migration
- Support for encrypted NSF files
- Preview all the NSF contents before export
- Migrate NSF to Office 365 and Live exchange server
- No modifications to Original NSF file
EdbMails Bundle offer
The main reason why Bundle offer is often considered beneficial by organizations is because
it helps them offer a diverse product mix to users, while
minimizing the costs.
All users aim to get the best combination of products and always aim to achieve value for money.
A bundled products can
help consumers meet several requirements at a reduced price.
Personal Edition
- Personal Edition is for Personal, Home Business, Government and Educational Institutions.
- Personal Edition users can uninterruptedly export Exchange Server EDB to Outlook PST.
- Personal edition can be installed on limited number of computers.
- Personal Edition comes with complete 24/7 EdbMails Technical support assistance.
- Personal Edition comes with life time support and upgrade with no additional cost.
Corporate Premium
- Corporate Premium is for Corporate, Small and Medium enterprises, Government and Educational Institutions.
- The Corporate Premium is extended version of Personal Edition having support for Exchange Server EDB to Office 365 migration and Exchange Server EDB to Live Exchange Server migration.
- It has dedicated 24/7 EdbMails Technical support assistance.
- It has life time support and upgrade with no additional cost.
Technical Edition
- Technical edition is for Data Recovery Companies / Computer Repair and maintenance Firms and it can be used for providing data extraction service to the customers.
- Technical edition users can uninterruptedly export EDB to PST and can perform EDB to Office 365 and EDB to Live Exchange Server migration seamlessly.
- Technical edition users will not have any restriction on number of computer installation and can install the application on multiple computers.
- Technical edition comes with complete 24/7 EdbMails Technical support assistance.
- It has life time support and upgrade with no additional cost.
Personal Edition
- Personal Edition is for Personal, Home Business, Government and Educational Institutions.
- Personal edition can be installed on limited number of computers.
- Personal edition comes with EdbMails Technical support assistance.
Corporate Premium
- Corporate Premium is for Corporate, Small and Medium enterprises, Government and Educational Institutions.
- Corporate Premium users will not have any restriction on number of computer installation and can install the application on multiple computers.
- Corporate Premium comes with complete 24/7 EdbMails Technical support assistance.
Technical Edition
- Technical edition is for Data Recovery Companies / Computer Repair & maintenance Firms & it can be used for providing data extraction service to the customers.
- Technical edition users will not have any restriction on number of computer installation and can install the application on multiple computers.
- Technical edition comes with complete 24/7 EdbMails Technical support assistance.
- It has life time support and upgrade with no additional cost.
