EdbMails Login and Account - Frequently Asked Questions

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EdbMails

All-in-one Recovery and Migration

Trusted and internationally recognized software that delivers award winning solutions.
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- Offline Recovery Tools
- Migration Tools
- G Suite Migration
- IMAP Migration
- Duplicate Remover
- Backup
- Windows Data Recovery
Exchange EDB / Email Recovery Tools

EdbMails offers a comprehensive suite of tools to recover and convert offline EDB, OST, and PST files into Outlook PST, migrate mailboxes to Office 365 and live Exchange Server, and export and migrate data from NSF, MBOX, EML, and MSG formats.

EDB Recovery and Migration

Recover EDB to PST, EDB to Office 365 and Exchange NO Duplicate Migration

NSF Export and Migration

Export NSF to PST, NSF to Office 365 and Exchange Migration

OST Recovery and Migration

Recover OST to PST, OST to Office 365 and Exchange Migration

EML to PST Export

EML files export to Outlook PST format

PST Recovery and Migration

Recover Outlook PST, PST to Office 365 and Exchange Migration

PST to MSG Export

Outlook PST files export to MSG format

MBOX Export and Migration

Export MBOX to PST, MBOX to Office 365 and Exchange Migration

MSG to PST Export

Export MSG files to Outlook PST files

Exchange, Office 365, IMAP, SharePoint, OneDrive, Teams

EdbMails lets you securely migrate mailboxes across Microsoft 365, Exchange, Google Workspace (G Suite), and IMAP-supported servers such as Outlook, Gmail, Zimbra, Zoho Mail, and cPanel, ensuring zero downtime.

Exchange Server Migration

Migrate between any Exchange Servers, Exchange to Office 365, Exchange to PST, PST files to Exchange.

SharePoint Online Migration

Migrate documents, lists, files and folders from SharePoint sites.

Office 365 Migration

Migrate between Office 365 tenants, Office 365 to Exchange, Office 365 to PST, PST files to Office 365.

OneDrive for Business Migration

Migrate documents, lists, files and folders from OneDrive.

Microsoft Teams Migration

Migrate Teams, chats, channels, documents, files and folders etc.

Google Workspace / G Suite Migration

EdbMails G Suite Migration Tool lets you easily migrate emails, calendars, contacts, tasks, and more from G Suite to Office 365, Exchange Server, and IMAP servers using a Google Admin account without requiring individual user credentials.

G Suite Migration

Migrate emails, calendars, contacts, tasks from G Suite to Office 365, G Suite to Exchange, G Suite to IMAP Servers

G Suite to Office 365

Migrate emails, calendars, contacts, tasks from Google Workspace / G Suite to Office 365

G Suite to Exchange Server

Migrate emails, calendars, contacts, tasks from Google Workspace / G Suite to on-Premise Exchange Server

G Suite to IMAP

Migrate emails, calendars, contacts, tasks from Google Workspace / G Suite to IMAP, Outlook, Zimbra, Zoho etc.

IMAP Migration

EdbMails IMAP Migration tool lets you easily migrate emails from IMAP servers such as Outlook, Gmail, Zoho Mail, Zimbra, cPanel, and more. Supports IMAP to IMAP, Office 365, Exchange Server, PST, and bulk PST to IMAP migration.

IMAP Email Backup & Migration

Backup and migrate emails from IMAP servers to PST, Office 365, and On-Premises Exchange Server

IMAP to Office 365

Migrate emails, folders, and attachments from IMAP servers to Office 365

IMAP to Exchange

Migrate emails, folders, and attachments from IMAP servers to on-premises Exchange Server

IMAP to PST

Export emails, folders, and attachments from IMAP servers to Outlook PST files for backup

PST to IMAP

Migrate emails, folders, and attachments from bulk PST files to IMAP servers

Duplicate Remover

EdbMails Duplicate Remover lets you easily remove duplicate items from Office 365 and Exchange Server, and from IMAP, Outlook, Gmail, Zimbra, Zoho Mail, etc., ensuring a clean and organized mailbox.

Remove Duplicates from Office 365

Remove duplicate emails, calendars, contacts, journal tasks, etc. from Office 365.

Remove Duplicates from Exchange Server

Remove duplicate emails, calendars, contacts, journal tasks, etc. from live Exchange Server.

Remove Duplicates from IMAP, Outlook

Remove duplicate emails, attachments from IMAP, Outlook, Gmail, Zimbra, Zoho Mail etc.

Exchange, SharePoint, OneDrive, Teams and Office 365 Backup

EdbMails enables secure, automated backup and recovery for Microsoft 365 services including Exchange Online, SharePoint, OneDrive, Teams, and Live Exchange Server with complete data protection and restore flexibility.

Office 365 Backup

Incremental, Granular, Encrypted and Compressed Office 365 Mailboxes Backup

Exchange Server Backup

Incremental, Granular, Encrypted and Compressed Exchange Mailboxes Backup

SharePoint, OneDrive & Teams Backup

Backup Online site collections, Team sites, Office 365 groups, all documents etc.

Windows Data Recovery

EdbMails Windows Data Recovery Software lets you recover permanently deleted data, including photos, videos, documents, and archived files, from partitions on hard drives, SSDs, USB drives, SD cards, and external storage devices.

Windows Data Recovery

Recover and restore permanently deleted data from hard drives, SSDs, USB drives, SD cards, and etc.

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Account / Login FAQ's

How to run the EdbMails free trial for a quick test or review?
You can run EdbMails demo / trial version for a quick test / review using 2 easy steps:
Step 1: Download and install the EdbMails application
Step 2: Click the "Start Your Free Trial" button as shown in the screenshot below
How soon will I receive the license key after purchasing EdbMails??
EdbMails does not require a separate license key after purchase. Once you complete your payment, your account is automatically upgraded to the license type you purchased. Simply download and install the application, then log in using the EdbMails account credentials (email address and password) you created during the purchase process.
I purchased the license via PayPal, but it was sent as an eCheque. Do I need to wait a week or more for the application license?
You do not need to wait a week for activation. Once we receive confirmation of your eCheque payment, your account will be activated immediately. In case of any delay, please contact our support team with your payment details, and we will assist you promptly.
How do I change my password and profile details?
Log in to your account and hover on your email address at the top-right corner. Click on the 'My Profile' menu to access the page where you can update your password and other profile details.
How do I upgrade my EDB, OST, or PST recovery and migration license?
Step 1: Login in to your account on the EdbMails website.
Step 2: Click on your profile and select ‘Upgrade License’.
Step 3: In the license row, click the ‘Upgrade License’ button.
Step 4: Select the required higher plan and click the ‘Pay Now’ button.
After successful payment, close the application and relaunch it for the license upgrade to propagate.
Download and install the latest version of the EdbMails application if you are using old version.
How do I upgrade my Live Exchange, Office 365 and IMAP migration license?
Step 1: Login to your account. Click the 'Upgrade License' menu as shown below.
Step 2: Click the 'Upgrade License' Button.
Step 3: Enter the number of mailboxes and complete the payment.
I'm willing to buy an EdbMails application license. Can you please explain the main differences between the Personal edition, Corporate Premium, and Technical editions?
1. Personal Edition
Personal Edition is for Corporate, Small and Medium enterprises, Government and Educational Institutions. Personal edition can be installed on limited number of computers for non-commercial usage. Personal edition users can only export EDB to PST file and it will not support EDB to Office 365 and EDB to Live Exchange Server migration. Personal edition comes with EdbMails Technical support assistance.
2. Corporate Premium
The Corporate Premium Edition is an extended version of Personal Edition. Corporate Premium edition users can uninterruptedly export EDB to PST and can perform EDB to Office 365 and EDB to Live Exchange Server migration seamlessly. Corporate Premium edition users will not have any restriction on number of computer installation and can install the application on multiple computers. Corporate Premium edition comes with complete 24/7 EdbMails Technical support assistance.
3. Technical Edition
Technical edition is for Data Recovery Companies and it can be used for providing data extraction service to the customers. Technical edition users can uninterruptedly export EDB to PST and can perform EDB to Office 365 and EDB to Live Exchange Server migration seamlessly. Technical edition users will not have any restriction on number of computer installation and can install the application on multiple computers. Technical edition comes with complete 24/7 EdbMails Technical support assistance. It has life time support and upgrade with no additional cost.
How do I send my queries to EdbMails?
Click here to contact EdbMails Technical Support and submit your queries.
EdbMails requires login. Does that mean my database details are stored on the cloud?
No. EdbMails requires login only to secure your account access. Your database details are not stored on the cloud
How do I view my license?
Log in to your account, hover on your email address at the top-right corner, and select the 'Invoices' menu.
Your license details will be displayed in Product Details page.
How do I print my Invoice?
Login to your account, hover on your email address at the top right corner. Click the 'Invoices' menu.
Click the 'View Invoices' button in the Product Details page.
Click the 'Print' icon to print.
Do you send a key to use the application after purchasing the license?
No. EdbMails does not require a separate key. Once you purchase a license, the application automatically activates according to your license type. Simply log in to the EdbMails application using the email address and password that you have used during license purchase.
How do I change my Invoice?
Login to your account, hover on your email address at the top right corner. Click the 'My Profile' menu.
To have the invoice in your company name, you can change the "First Name" to your company name. Also if you need Customer VAT Number you can mention the "VAT Number". Then submit the changes.

To print the updated Invoice, click the 'Invoices' menu from the top right corner.
On the next page, you will see your invoice details. Here, you have the option to print the invoice.
How do I upgrade my license?
Step 1: Login to your account
Step 2: Hover on your email address at the top right corner. Click the 'Upgrade License' menu.
Step 3: Click the 'Upgrade License' Button.
Step 4: Enter the number of mailboxes and complete the payment.
I have purchased the EDB Recovery license. Does it support other recoveries and migrations, such as OST, PST, or Exchange/Office 365 Backup?
No. For other recoveries and migrations such as OST, PST, or Exchange/Office 365 Backup, you need to purchase the respective licenses separately.
I have purchased EDB Recovery license. How can I purchase other recoveries, migration and backup?
Follow the below steps:
Step 1: Login to your account
Step 2: Click on the 'Pricing' menu.
Step 3: Choose your License edition and click the ‘Buy Now’ button and proceed.
Can I pay with PayPal at EdbMails?
Yes, EdbMails does accept PayPal. In the EdbMails Order page, select the 'Click here' to pay using PayPal option as shown below.
Does EdbMails website take PayPal for payment?
Yes, EdbMails does accept PayPal. In the EdbMails Order page, select the 'Click here to pay using PayPal' option as shown below.

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