Outlook PST to PST Converter FAQ's

  1. How to run EdbMails demo / trial version for a quick test / review?

  2. How fast I will receive the KEY after purchasing EdbMails license?

    EdbMails does not require any separate KEY to use the application after purchasing the license. That is, your account will be automatically upgraded to the type of the license that you have purchased. You need to download and install the application and login using the EdbMails account credentials (E-mail Address and password) that you have created during license purchase.

  3. Do I need to download separate setups for PST to PST, PST to Office 365 and PST to Live Exchange Server Migration?

    No. There is only ONE EdbMails Setup comprises of all the functionalities such as PST to PST, PST to Office 365 and PST to Live Exchange Server Migration.

  4. Should I have Outlook installed on the computer where I'm running EdbMails for PST recovery?

    It is recommended to install recent version of Outlook before you start exporting emails using EdbMails for PST recovery.

  5. How do I export Mailboxes / Folders to PST files using EdbMails?

    Right click on the Mailbox or Folder that you wish to export as shown in the below screenshot.
    Trial account Outlook PST

  6. How do I save selected Mailbox folders into PST file?

    Right click the folder (Inbox, Outbox, Sent Items etc.) that you wish to save into PST file and select the popup menu item "Export Selected Mailboxes / Folders to PST / Office 365 / Live Exchange" to save the emails into PST file.
    outlook pst to pst selected mailbox

  7. Does EdbMails extracts mails from the PST file which is having Non-English (Unicode) characters?

    Yes. EdbMails is designed to support PST file with all the English and Non English (Unicode) characters. If you observe any character conversion issue, you may change your "System locale" to "English" and verify. Refer below screenshot to set the desired System locale using "Region And Language" option which is present in your system Control Panel.
    Export All Mailboxes to pst

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