EDB to PST converter FAQs

To see whether your Exchange database can be recovered, install EdbMails on a Windows computer and click Start Your Free Trial. Select an offline EDB file, let the software scan it, and preview the mailbox folders and items. The trial permits PST export of up to 30 items per folder, so you can check the results before buying a license. Follow the EDB to PST conversion guide for the complete procedure.

There is no separate license key to enter. Once the purchase is associated with your EdbMails account, close and reopen the software and sign in using the email address and password registered for the purchase. The application enables the features included in your license edition. If it still shows trial mode, check that you signed in with the correct account.

Yes. If your Exchange Server has failed or the domain controller is unavailable, EdbMails can scan an accessible offline copy of the Exchange EDB file on a Windows computer. A connection to the original Exchange Server or Active Directory is not needed for offline EDB recovery. Keep the original database backup untouched and preview the recovered mailboxes before exporting them to PST.

No. The same EdbMails application offers EDB to PST, EDB to Office 365, and EDB to Live Exchange operations. Choose the appropriate option when creating the job. These workflows use different destinations, and the available operations depend on your license edition. See the EdbMails license editions for the supported features.

Yes. For EDB to PST export, Microsoft Outlook must be installed with a configured Outlook profile on the computer running EdbMails. Also make sure the output drive has sufficient free space for the PST files. Outlook is not required for EdbMails' direct EDB-to-Microsoft 365 or EDB-to-Live Exchange workflows. See the EDB to PST prerequisites for the setup details.

Launch EdbMails and select EDB Recovery (Offline) and Migration, followed by EDB to PST. Browse to your offline EDB file, choose a destination for the exported PST, and let EdbMails scan the database. When the mailboxes appear, open the folders to preview the recoverable emails, contacts, calendars, and attachments. Select the required data and continue with export. The step-by-step recovery guide explains each screen.

After the offline EDB scan, tick the mailboxes or folders you need and click Next. If necessary, apply a supported filter, such as a date range. Confirm that the action is Export, click Start Export, and follow the progress. When finished, use View Logs and open a sample of the PST data in Outlook to confirm the export. See the EDB to PST export instructions.

Yes. The Personal Edition is offered with 2-computer and 10-computer installation options. Choose the allowance that matches the computers on which you plan to perform EDB recovery and PST export. Personal Edition is intended for EDB-to-PST export; direct migration to Microsoft 365 or Live Exchange requires a qualifying edition. Check the current EDB recovery license options before purchasing.

Yes. Once EdbMails loads the recovered mailboxes, you can expand their folders and preview supported content, including messages, attachments, contacts, tasks, and calendar entries. This is especially helpful when you only need data from a particular mailbox or want to check an old database backup. Select the items or folders you need after reviewing them. The EDB file recovery guide shows this part of the workflow.

Yes. You can select several recovered mailboxes from an offline EDB database and include them in the same PST export job. EdbMails processes the selected mailboxes while retaining supported folder structures and mailbox item properties. For a large export, check the progress and final log, then verify a sample of the PST files instead of assuming every item was exported without review.

Yes. You do not have to export the entire Exchange database. Expand a recovered mailbox, choose the required folders, such as Inbox, Sent Items, or a project folder, and click Next. Confirm Export as the action and select Start Export. Supported filters can also help narrow the data by date. See the selective EDB to PST export guide.

It can recover deleted items when the data is still present and readable in the EDB file. After scanning the database, select Show All Folders, expand the mailbox, and open Recoverable Items → Deletions. Preview the available messages and select the content to export to PST. Items permanently purged or overwritten may no longer be recoverable. See the Exchange deleted-item recovery guide.

Yes. EdbMails supports Unicode mailbox content, including non-English folder names, email subjects, and message text. Before a large export, preview representative messages and check a sample of the resulting PST in Outlook. If you see unexpected characters, verify the source data and Outlook configuration and contact EdbMails support.

Yes. EdbMails offers direct migration from offline EDB files to Microsoft 365 or Live Exchange Server with a suitable license, without first exporting to PST. The target connection and mailbox-mapping steps are different from PST export. For complete destination-specific answers, see the EDB to Office 365 migration FAQs and EDB to Live Exchange migration FAQs.

Yes. EdbMails can recover supported public-folder and public-calendar content from an accessible offline Exchange EDB file. Depending on the available data and your license, you can export recovered content to PST or use a supported direct migration workflow. Preview the relevant folders before export and check the destination afterward. See the EDB to PST Converter overview for related capabilities.

The PST is created in the output location as EdbMails begins processing the selected mailbox data. You can follow the current mailbox, item counts, and export progress in the application. There is no fixed waiting time because database condition, mailbox size, and storage performance vary. If the output is not visible, check the configured destination and export status before restarting the job.

To speed up the EDB to PST export process, you can install the EdbMails EDB to PST Converter on multiple computers and select a different set of mailboxes on each computer. This allows multiple mailbox exports to run simultaneously, reducing the overall time required to process large Exchange databases. Ensure each computer has access to an offline copy of the EDB file and sufficient storage space for the exported PST files. The number of computers you can use depends on your EdbMails license.

EdbMails supports recovering offline EDB files from Exchange Server 2003, 2007, 2010, 2013, 2016, and 2019. You can open healthy, damaged, or dismounted databases and export supported mailbox data to PST without connecting to the original Exchange Server. For Exchange 2003 and earlier databases, keep the associated STM file available if one exists. Exchange 2007 and later databases do not require an STM file. See the EDB to PST conversion guide for details.

Yes. EdbMails can scan an offline Exchange EDB file and recover available mailbox data without requiring the original transaction log files. This is helpful when the Exchange Server has failed, the database is dismounted, or the log files are missing or damaged. You can preview the recovered mailboxes and export the required items to PST. However, changes that existed only in missing, uncommitted transaction logs may not be recoverable. See the EDB to PST Converter features.

Yes. EdbMails supports recovery from offline Exchange databases affected by Dirty Shutdown, database mounting failures, and certain JET errors. Instead of first mounting the damaged database in Exchange Server, you can select an offline copy of the EDB file and let EdbMails scan it for recoverable mailbox data. Once the mailboxes are displayed, preview the available emails and folders before exporting them to PST. Recovery depends on the condition of the source database. See the Exchange EDB recovery knowledge base.

Yes. EdbMails provides a PST splitting option for exporting large Exchange mailboxes into smaller files. Open the application's General Settings and configure the Split PST File option with the required size limit before starting the export. This helps you manage large mailbox exports and avoid creating unnecessarily large Outlook PST files. You can also choose to export to a single PST when appropriate. See the EdbMails EDB to PST Converter features.

Yes. EdbMails supports recovering Exchange archive mailboxes, also known as In-Place Archives, from offline EDB files. After scanning the database, you can preview the available archive mailbox content, select the required folders, and export them to PST. This is useful when recovering older emails from a failed Exchange Server or retaining archive mailbox data locally. See the Exchange archive mailbox to PST export guide.

Yes. EdbMails supports exporting Exchange mailbox content while retaining the original folder hierarchy, supported email properties, attachments, contacts, calendars, and other mailbox items. Common message details such as sender, recipients, subject, and timestamps are retained where available in the source. For damaged databases, the recovered content depends on what can be extracted. After exporting, open representative emails and attachments in Outlook to verify the results. See the EDB to PST Converter overview.