EDB to PST converter FAQs
- How to run EdbMails demo / trial version for a quick test / review?
You can run EdbMails demo / trial version for a quick test / review using 2 easy steps:
- Step 1: Download and install the EdbMails application
- Step 2: Click the 'Start Your Free Trial' button as shown in the below screenshot
- How fast I will receive the KEY after purchasing EdbMails license?
EdbMails does not require a separate license key. After purchasing a license, your account is automatically upgraded based on the license type. Simply download and install the EdbMails software, and log in with your registered email address and password to start using the application.
- I have Exchange database backup and my server has crashed. Does EdbMails requires Exchange Server or Active directory (AD) to recover / restore my database?
No. EdbMails does not require Exchange server or Active directory to recover / restore your Exchange Server database (EDB file). You can install EdbMails on any Windows computer and recover your database without any dependency of Exchange server.
- Do I need to download separate setups for EDB to PST, EDB to Office 365 and EDB to Live Exchange Server Migration?
No. EdbMails provides a single setup that includes all functionalities such as EDB to PST conversion, EDB to Office 365 migration, and EDB to Live Exchange Server migration.
- Should I have Outlook installed on the computer where I'm running EdbMails for EDB to PST operation?
For exporting EDB to Outlook PST file, you need to install Outlook on your computer. However, for Live Exchange and Office 365 Migration there is no Outlook dependency is needed.
- How do I recover damaged Exchange server EDB file by using EdbMails EDB Recovery Software?
- How do I export mailboxes / folders from offline EDB to PST files using EdbMails?
- Can I use Personal Edition license on different computers?
There are two flavors in Personal Edition. Upon clicking the 'Buy Now' button, you will be displayed with the choices for 2 computer installations and 10 computer installations. For multiple computer installations upto 10 computers, select the '10 computer Installation' and proceed.
- Domain controller is down, need to export Exchange to PST. Can I do that using EdbMails?
Yes, EdbMails can export Exchange EDB to PST even when your domain controller is down. It allows you to perform the export operation without relying on the domain controller.
- Can I load and select multiple mailboxes from an EDB file for export to PST using EdbMails?
Yes, EdbMails allows you to load an EDB file, select multiple mailboxes, and queue them for export to PST. The software handles the process smoothly, ensuring that all selected mailboxes are exported with their complete data and structure intact.
- How do I save selected Mailbox folders into PST file?
To save selected mailbox folders into a PST file using EdbMails, recover the EDB file and select the desired mailboxes and folders. After choosing the folders, click 'Next' and ensure the export action is set to 'Export.' Finally, click 'Start Export' to save the folders into a PST file.
- How do I recover my completely deleted Mailbox items?
- To recover deleted mailbox items, click the 'Show All Folders' checkbox above the tree view. Expand the mailbox and navigate to the 'Recoverable Items' folder. Next, click the 'Deletions' folder to view the deleted emails, select the folder, and proceed with exporting the recovered items.
- To recover deleted mailbox items, click the 'Show All Folders' checkbox above the tree view. Expand the mailbox and navigate to the 'Recoverable Items' folder. Next, click the 'Deletions' folder to view the deleted emails, select the folder, and proceed with exporting the recovered items.
- Does EdbMails extracts mails from the Exchange database (EDB) file which is having Non-English (Unicode) characters?
Yes. EdbMails is designed to support Exchange database (EDB) file with all the English and Non English (Unicode) characters. If you observe any character conversion issue, you may change your 'System locale' to 'English' and verify. Refer below screenshot to set the desired System locale using "Region And Language" option which is present in your system Control Panel.
- Can I perform an EDB to live Exchange Server migration using the EdbMails application?
Yes, EdbMails allows you to migrate mailbox data directly from an offline EDB file to a live Exchange Server. It supports incremental migration, automatic mailbox creation on target Exchange server, automatic mailbox mapping and ensures a smooth transfer without requiring an intermediate step.
- Does EdbMails supports Public Folders / Public Calendars recovery / export?
Yes, EdbMails supports the recovery and export of Public Folders and Public Calendars. You can export them to an Outlook PST file or directly migrate them to Office 365 or a live Exchange server.
- How long does it take before the first PST is generated after starting EDB to PST export operation?
The moment progress starts showing the counts for the exported items, the PST file will get created in the selected location. Ensure that you have Microsoft Outlook installed on your computer to export Mailboxes to a PST file.
- Is there any settings to double the email extraction performance?
- You may install the EdbMails application on multiple computers within the network group and share the EDB file across the network group computers (share with the computers have the EdbMails application installed and provide complete read and write permissions to the file).
- Start / launch the EdbMails application on all the computers and select the shared EDB file for recovery. During export operation, you can select the required mailboxes / folders that you wish to export in parallel on respective computers.
