EDB to Office 365 Migration FAQs

You can run EdbMails demo/trial version for a quick test/review using 2 easy steps:

Step 1: Download and install the EdbMails application
Step 2: Click the "Start Your Free Trial" button as shown in the below screenshot

EdbMails does not require any separate KEY to use the application after purchasing the license. That is, your account will be automatically upgraded to the type of the license that you have purchased. You need to download and install the application and login using the EdbMails account credentials (E-mail Address and password) that you have created during license purchase.

Yes. Using EdbMails you can import mails to your Office 365.

Steps to perform EDB to Office 365 Migration

Click here to open the Microsoft Remote Connectivity Analyzer webpage. Upon opening Microsoft Remote Connectivity Analyzer webpage, under 'Office 365' tab, test the connectivity for "Exchange ActiveSync Autodiscover". The Connection must be successful to proceed with the next step.

For Instance: Your source Inbox folder is named 'Boîte de réception', which is in the French language. If you migrate this folder directly to the destination server then by default it will not get mapped to the 'Inbox' folder on the target server. In order to map this to the respective folder, change the regional settings on Office 365 target server to that of your source mailbox folder language (in this case, it is French).
Click here to know the steps to change the language and regional settings on Office 365 server
Click here to know the steps to change the language and regional settings on Exchange server

Steps to set Impersonation Rights for Office 365 user account

Ensure that you have set "Impersonation rights" for this user account. Click here to know steps to setup Impersonation.

EdbMails allows you to select the appropriate source and target mailboxes during EDB to Office 365 migration. For this, select the mailbox/user account in the list of mailbox/folders that are selected for EDB to Office 365 migration as shown in the below screen.

This problem occurs when there is something wrong with your environment network configuration, most likely DNS settings.

No. To perform EDB to Office 365 migration, the Office 365 account that you are Impersonating must be Office 365 Exchange Mailbox user account.

No. You no need to set Impersonation rights to all the Office 365 Exchange mailbox accounts. You need to set Impersonation rights to only the Administrator user and use this Administrator user for Office 365 login via the EdbMails application during EDB to Office 365 migration. Using this Impersonated user, EdbMails will list all the other users and you can map them to any Mailboxes for EDB To Office 365 migration.

YES. You can select and export multiple mailboxes at a time and map them to the desired user accounts in your Office 365.