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SharePoint Migration FAQ's

  1. Why do I need EdbMails SharePoint Migration?

    With EdbMails SharePoint migration, you can achieve significant cost and time savings as it allows you to directly migrate all your data securely to your new environment.

    Migrate your SharePoint sites from one Office 365 tenant to another using simple and easy to use user interface (Without the PowerShell cmdlets);

  2. How does EdbMails SharePoint migration work?

    EdbMails SharePoint migration works by accessing the SharePoint data in the source server and then migrates all the data to your target server. Just connect the source and target servers with the appropriate Office 365 admin account credentials. Rest all will be handled automatically by the application.

  3. Is it possible to perform SharePoint site migration between two different SharePoint tenants?

    Yes, EdbMails supports seamless migration of SharePoint sites between two different SharePoint tenants especially in case of mergers and acquisition.

  4. Does EdbMails store entire SharePoint site data on my local computer for incremental migration?

    No. EdbMails keeps certain metadata details (not the entire SharePoint data) on your computer in an encrypted format.

  5. Is there any size or speed limits for the migration?

    No, EdbMails doesn’t have any size or speed restrictions for SharePoint migration. However, keep in mind that Microsoft EWS API can limit the migration concurrency. Other factors that affect speed include type of data being migrated, hardware configuration of the source server, throttling policies of the source server and target server.

  6. Does EdbMails support Multi-Factor Authentication in Office 365?

    Yes. EdbMails SharePoint migration tool supports Multi Factor Authentication (MFA). Enter the app-password to connect Office 365 server which provides an addition security.

  7. Does EdbMails support automatic mapping of source and target SharePoint sites?

    Yes, EdbMails SharePoint migration tool supports automatic mapping of source site with the corresponding target sites. For this, select the ‘Map sites automatically’/ option in the popup window.

    mapping option

  8. EdbMails does Incremental Migration. Is there a need to migrate a particular SharePoint site from the same computer during consecutive migration for the incremental check to be effective?

    Yes. To verify the already migrated data, EdbMails keeps certain metadata details (not the entire SharePoint site details) on your computer in encrypted format. This metadata details are used for incremental check during migration. Hence, once you migrate a SharePoint site from a particular computer, during consecutive migration use the same computer to avoid duplicates. However, other SharePoint site that have not been migrated from this computer can be migrated from any other computer in parallel.

    Click here to know more on Incremental Migration
  9. How to perform SharePoint Migration?

  10. Can I continue using the Source SharePoint after migration?

    Yes, the source SharePoint can still be used as EdbMails does not alter the contents of these sites during migration. You can even migrate just the new items that are created in the source server to the target server using EdbMails incremental migration without having to re do the full migration again.

  11. How to Manually register the EdbMails application in Azure AD?

Migration Free trial / Demo

  1. How to run EdbMails demo / trial version for a quick test / review?

    You can run EdbMails demo / trial version for a quick test / review using 2 easy steps:

    Step 1: Download and install the EdbMails application
    Step 2: Click the "Start Your Free Trial" button as shown in the below screenshot

    Demo login EdbMails

  2. How fast I will receive the KEY after purchasing EdbMails license?

    EdbMails does not require any separate KEY to use the application after purchasing the license. That is, your account will be automatically upgraded to the type of the license that you have purchased. You need to download and install the application and login using the EdbMails account credentials (E-mail Address and password) that you have created during license purchase.

  3. Can I test all the features of EdbMails Exchange Migration before buying it?

    Yes. You can run EdbMails demo / trial version for a quick test / review using 2 easy steps:

    Step 1: Download and install the EdbMails application
    Step 2: Click the "Start Your Free Trial" button as shown in the below screenshot

    Free Trial

    Demo / Free trial will migrate 30 items from each and every folder maintaining the exact source server folder hierarchy

    This means that, if you’re using it to migrate e.g. a SharePoint sites, only 30 items / documents from each mail folder will be migrated.

    Later you can purchase the license for full version of SharePoint Migration tool; you can resume the migration and move all remaining items incrementally.

  4. What if I encounter an error?

    For any queries about using the EdbMails SharePoint Migration, please refer our FAQ page which contains commonly asked questions and answers. However, if the FAQ doesn’t answer your query or solve your issue, you can contact our Technical support team via email, Live chat or phone call. We will provide 24*7 support.

Migration License

  1. I have purchased 100 user licenses for Migration. How does the license work?

    EdbMails only counts source SharePoint sites that are actually considered for migration.

    For Instance:

    If you migrate above 3 sites to any destination server (with different domains) for any number of times (for lifetime), EdbMails only counts number of sites used as 3.

    You can directly view number of mailboxes that are already used. Click here to know more

  2. How does EdbMails SharePoint site migration license work?

    SharePoint site license works based on how many sites you want to migrate. That is, if you want to migrate 200 sites to a different domain, then you just need 200 SharePoint site licenses. And you can use these licenses to migrate same sites repeatedly for lifetime.

  3. How many licenses I have used for my SharePoint Online migration?

    In the SharePoint Migration window, click the 'Get Details' button as highlighted below

    get details

    You will get the stats of total license purchased and license used for the migration Also you can search the SharePoint site that you are looking for.

  4. In case of migration failed halfway through, can the same set of licenses be reused?

    Yes, you can reuse the license for the same SharePoint site for lifetime. Migrate the same site any number of times to target tenant without buying any additional licenses.

  5. What if I need license to migrate more SharePoint sites?

    You can easily purchase additional mailbox license through our order page and continue with the migration.

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