Encrypted Backup FAQs

Download and install EdbMails, launch the application, and click Start Your Free Trial. Select the Office 365 or Exchange Server Backup option to evaluate the backup workflow.

EdbMails does not require a separate license activation key. After purchase, your registered account is upgraded to the purchased license. Log in to the application using the email address and password associated with that account.

To secure and protect your backup data, EdbMails Office 365 and Exchange Server Backup is encrypted with standard military grade AES 256-bit encryption. You can choose your own Private Encryption Key for additional protection or you can use the Default encryption provided by the application.

EdbMails uses standard military grade AES 256-bit Encryption. You can choose your own Private Encryption Key for additional protection or you can use the Default encryption provided by the application.

Yes. EdbMails supports incremental and compressed encrypted backups. Incremental processing reduces repeated backup work, while compression helps reduce storage requirements.

Follow the below steps to set Private Encryption Key for the AES 256-bit Encrypted Backup:

• Select the mailboxes you want to back up (Office 365 / Exchange) and click Start Backup.

  

• The Private and Default encryption key settings screen will now appear as shown below. Follow the on-screen instructions to configure the required encryption key.

  

Note: It is important to archive the Private Encryption Key safely for future use, as you will be unable to restore the data without it.

No. To ensure the integrity of the backed up data, you can set Private Encryption Key only once for your account. The same Private Encryption Key must be used on all other computers for Backup.

Contact EdbMails Tech Support for any queries.

No. The private encryption key can be configured only once for your account. Keep it securely stored for future backup and restore operations.

The first backup creates a full backup of the selected mailbox data. Subsequent backups to the same location process newly added items instead of backing up previously protected items again. This helps reduce backup time and storage usage.

EdbMails keeps files from full and incremental backups in a backup folder for 30 backup attempts. After that, it creates the next sequentially numbered folder and performs a new full backup, followed by incremental backups.

1. Select the Office 365 Restore or Exchange Server Restore operation in EdbMails.
2. Add the encrypted backup file and connect to the destination Office 365 or Exchange Server, and map it to the required mailbox.

   

3. Click Start Restore and review the results after completion.

Both options use AES-256 encryption. Default encryption uses the option provided by the application, while private-key encryption lets you specify your own key.

If you choose a private key, you are responsible for keeping it available for recovery. EdbMails personnel do not have access to your private key, and it is not stored on EdbMails servers.

EdbMails stores encrypted backup files in the location you select during backup setup.

EdbMails supports backing up emails, attachments, contacts, calendars, tasks, and other supported mailbox items. Backup options include user mailboxes, shared mailboxes, archive mailboxes, and public folders.

You can select the mailboxes and folders required for the backup instead of including every mailbox.

Yes. EdbMails supports restoring an encrypted backup on another computer. You can transfer the backup to the new computer and restore the data using the required encryption key.

Review the backup completion report and perform a test restore to a suitable test mailbox. Restore a small selection of emails, attachments, and folders, then check that the items open correctly and the expected content is present.