OST to PST Converter FAQs

You can run EdbMails demo / trial version for a quick test / review using 2 easy steps:

• Step 1: Download and install the EdbMails application
• Step 2: Click the 'Start Your Free Trial' button as shown in the below screenshot

  

EdbMails does not require any separate KEY to use the application after purchasing the license. That is, your account will be automatically upgraded to the type of the license that you have purchased. You need to download and install the application and login using the EdbMails account credentials (E-mail Address and password) that you have created during license purchase.

 Steps to export Exchange OST file data to a PST file.

1. Open EdbMails application and login with your credentials.
2. Select 'OST Recovery' option and Browse the OST file that you wish to recover.
3. EdbMails OST converter application will scan the entire OST file and list the mailbox folders in the tree view.
4. Click on the folder to preview its mail items and other details.

In demo version of free OST Converter, you can export upto 30 mail items from each and every folders of the entire mailbox. Including contacts, Calendars Notes, Tasks etc can be exported.

No. There is only ONE EdbMails Setup comprises of all the functionalities such as OST to PST, OST to Office 365 and OST to Live Exchange Server Migration.

It is recommended to install recent version of Outlook before you start exporting emails using EdbMails for OST recovery.

 Steps to export Exchange OST file data to a PST file.

 Steps to export Exchange OST file data to a PST file.

You may require this OST converter to export OST data to PST file in the following scenarios:

1. If your Exchange server is crashed or the Mailbox on the Exchange server is deleted, you need to access the emails.
2. If you need to migrate emails to a different server.
3. If MS Outlook is not getting synced with Exchange server etc.

EdbMails is one of the high performance oriented OST to PST converter application. However, the total time required to complete the export depends upon the number of email items (Contact, Calendar, Tasks, Mails etc.,) in the OST file.

Yes. EdbMails OST to PST Converter lets you Save the OST file data into EML, MHT & HTML formats.

Yes. EdbMails Supports recovery of corrupted / damaged OST file and also Convert OST to PST.

If you face any issues during the export or after the export, you can contact our Technical Support.

Take a backup of your Exchange server by converting the OST file to PST file and save it.

EdbMails can convert Offline (OST file which is not connected to the Exchange Server) OST file to PST.

Exchange server services are not required to convert OST file to PST file.

EdbMails OST converter doesn’t require original Outlook profile for performing the conversion.

There is no limitation or restriction on the size of the OST file to convert it to PST. You can export the OST file of any size.

Yes. EdbMails is designed to support OST file with all the English and Non English (Unicode) characters. If you observe any character conversion issue, you may change your "System locale" to "English" and verify. Refer below screenshot to set the desired System locale using "Region And Language" option which is present in your system Control Panel.

 Solution to Fix the Error : "default outlook profile.ost is in use and cannot be accessed"