EdbMails EDB Recovery and Migration software
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    Exchange EDB / Email Recovery Tools
    • EDB Recovery and MigrationRecover EDB to PST, EDB to Office 365 and Exchange NO Duplicate Migration
    • OST Recovery and MigrationRecover OST to PST, OST to Office 365 and Exchange Migration
    • PST Recovery and MigrationRecover Outlook PST, PST to Office 365 and Exchange Migration
    • MBOX Export and MigrationExport MBOX to PST, MBOX to Office 365 and Exchange Migration
    • NSF Export and MigrationExport NSF to PST, NSF to Office 365 and Exchange Migration
    • EML to PST ExportEML files export to Outlook PST format
    • PST to MSG ExportOutlook PST files export to MSG format
    • MSG to PST ExportExport MSG files Outlook PST files
    Exchange and Office 365 Migration
    • Exchange Server MigrationMigrate Exchange 2007, 2010, 2013, 2016, 2019 to Office 365 tenants. Also, migrate between Exchange servers and PST
    • Office 365 MigrationMigrate Source Office 365 tenants to Destination Office 365 tenants. Also, migrate to Exchange Server and PST
    • IMAP Email Backup & MigrationMigrate all IMAP email servers (Gmail, Zimbra, Zoho, Yahoo etc.), Office 365, Exchange and Backup to Outlook PST
    • SharePoint Online MigrationMigrate documents, files and folders from SharePoint sites
    • OneDrive for Business MigrationMigrate documents, files and folders from OneDrive
    • Microsoft Teams MigrationMigrate Teams, documents, files and folders etc.
    Exchange and Office 365 Backup
    • Office 365 BackupIncremental, Granular, Encrypted and Compressed Office 365 Mailboxes Backup
    • Exchange Server BackupIncremental, Granular, Encrypted and Compressed Exchange Mailboxes Backup
    • SharePoint, OneDrive & Teams BackupBackup Online site collections, Team sites, Office 365 groups, all documents etc.
    • Duplicate Remover - Office 365 & Exchange Remove duplicate emails, calendars, contacts, journal etc. from Office 365 and Exchange
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User’s Manual
OST Recovery and Migration

User Manual

User Manual

  • Overview
  • System Requirements
  • Installation
    • Installation process
    • Reinstall or Upgrade
    • How to uninstall
  • Initial Setup
  • FAQ
    • OST to PST
    • OST to Office 365 Migration
    • OST to Exchange Migration
  • Videos
    • OST to PST Converter
    • OST to Office 365 Migration
    • OST to Exchange Migration
  • Screenshots
    • OST to PST
    • OST to Office 365 Migration
    • OST to Exchange Migration
  • How it works?
    • OST to PST Converter
    • OST to Office 365 Migration
    • OST to Exchange Migration
  • Connect to Exchange server for multiple mailboxes migration
    • Connect with Global Admin
    • Connect to multiple users using CSV file
    • Connect using full access permission
    • Connect individual users for Single / Specific user Migration
  • Connect to Hosted Exchange for its Migration
    • Connect with Full Access permissions
    • Using multiple user credentials with CSV file
    • Connecting to Individual user for its migration
  • Connect to target Office 365
  • Modern Authentication Using OAuth 2.0
    • Microsoft 365 modern authentication
    • Automatic Registration
    • Manual Registration
  • Set Exchange Server Impersonation rights
    • Exchange 2007 and below
    • Exchange 2010, 2013, 2016 and 2019
    • Set using Exchange Server GUI
  • Knowledge Base
    • Corrupt OST file recovery
    • Unicode and ANSI OST format
    • Split OST file
    • Rebuild OST file
    • Exchange mailbox backup
    • Recover orphaned OST file
    • Recover all Exchange and Outlook OST files
    • Recover metadata and attachments
    • Export unlimited OST files to PST
    • Free OST file viewer
    • Granular recovery of OST file
    • Recover encrypted OST file
    • Recover deleted mailboxes from OST
    • Export email, calendars, contacts
    • Selective OST export
    • Migrate OST to Office 365
    • OST to Live Exchange
    • Outlook OST cannot be accessed
    • Log report
    • Fix Outlook not connecting to server error
    • Fix Outlook the set of folders cannot be opened
    • Fix Outlook not syncing error
    • Outlook Cached Exchange mode
    • Fix Outlook data file cannot be accessed
    • Fix the error Outlook inbox not updating
    • Your mailbox has been temporarily moved on Exchange server
    • Open OST file in Outlook
    • Repair corrupted OST files from Outlook 365
    • Save Outlook emails to hard drive
    • Import OST file into Outlook
    • Your Outlook data file cannot be configured
    • Errors have been detected in the OST
  • Incremental Migration
  • Exchange Throttling Policy
  • Map the Mailboxes
  • Multifactor Authentication
    • Enable MFA in Office 365
    • Create App password for MFA
    • Disable Security Defaults
  1. Home
  2. Product
  3. Recover and export an orphaned OST file
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What is an orphaned Outlook OST file?

The Offline Storage Table (.ost) file is a local copy of the mailbox on the Exchange server. Whenever the mailbox on the server is not available permanently, the OST file is called orphaned.

Convert orphaned OST file to PST

In other words, an orphaned OST file is an offline Outlook data file that has lost its synchronization with its corresponding Exchange server mailbox. This can happen due to various reasons such as Exchange server crashes, mailbox deletion, or accidental deletion of the original mailbox profile. Once the synchronization is lost, the OST file becomes unusable, and you cannot access it from Outlook. To regain access to the mailbox data, you must convert the orphaned OST file into a PST file format that can be imported back to Outlook.

Common Reasons that make a Microsoft Exchange OST file orphaned

  • OST files can get orphaned in scenarios like failure of Outlook to synchronize the data with the Exchange Server. When the Exchange server crashes or is decommissioned permanently, it can result in file orphaning situations.
  • A second scenario might be bad sectors on the hard disk on which the Exchange server is located. The data read from these sectors can be incorrect and are prone to errors. Such data corruption will make the Exchange database unavailable and your local OST file orphaned.
  • When there are power failures or abnormal shutdown of the Exchange server when the server is accessing the database, then that may damage the database and finally orphan the local Outlook OST file.
  • When the caching controller used with the Exchange Server fails, the cached data is lost and the database is corrupted, which makes the OST file orphaned.
  • Deletion or disabling of the corresponding mailbox on the Exchange server by your server administrator or when the access to the mailbox is denied, it makes your local OST file orphaned.
  • Virus infection on the Exchange Server databases can damage and make them unusable, leading to OST file orphaning situations.
  • Other reasons include accidental deletion of the databases, partitioning the storage device, formatting the operating system. The Exchange server as a result, becomes unavailable and makes the corresponding local OST file on your computer orphaned.

How to avoid orphaning of OST files?

OST files are orphaned due to corruption in the Exchange server databases. To avoid OST file orphaning situations, minimize the Exchange server database corruption by using reliable hardware devices. For example, a UPS can minimize power failure problems. Install quality anti-virus software for your Exchange Server system to prevent virus and malware infections. It is also highly recommended that you back up your Outlook mailbox data on a regular basis.

How to convert the OST file to PST?

If the Outlook data file (.ost) is orphaned, you must use a converter tool such as EdbMails OST to PST converter. EdbMails can open corrupted, orphaned, inaccessible OST files and allows you to export the emails and mail items to PST format.

Steps to Export orphaned OST to PST

  • Install and run EdbMails Converter for OST
  • Browse and select the Offline orphan Outlook Data File (.ost)
  • Start the OST to PST conversion operation
  • Browse the PST file location to save the exported data
  • Use Filter Settings like Date, CC, To, etc. (optional)
  • Click the 'Export to Outlook PST' button. That's it!
  • OST to PST converter video
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 In this manual

Reasons of OST file orphanedAvoid orphaning of OST filesConvert OST file to PST

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