Reinstall or move to a different machine


Reinstallation of the software is required where it is recommended by EdbMails Support, in a situation where you accidentally deleted the EdbMails installation files or Windows security updates or damages to your Windows registry, or your hard drive gets corrupted, etc.

How to reinstall

To reinstall the software, you can simply download and install the latest setup.

  • Uninstall the software from Windows Control Panel first
  • Run the setup and install the software a new

EdbMails Exchange migration is designed in such a way that uninstalling and reinstalling does not remove any configuration files or databases. So, all the settings will be retained.


In the case you wish to reinstall the software completely, including deleting all settings files, you need to remove the software completely first and install it from scratch. Be aware, such an operation may result in unforeseen data loss and other problems such as item duplication on the target server. We strongly recommend consulting with EdbMails Support before rushing into this decision.

Move installed program to a different machine

EdbMails Exchange Migration is designed to be moved to another computer once installed and configured and you have migrated the mailboxes.

Copy and paste the meta-data folder 'C:\Program Files (x86)\EdbMails\MDATA_MGR' from the migrated computer to the new computer. Set the 'Temp location for meta-data’ folder with the copied folder from your previous migration machine. Refer to the below screenshot.

Temp location for meta-data

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I had tried many applications for my few hundred mailboxes migration. But none of the application could be able to complete more than a couple of mailboxes migration. When I had contacted they started reporting that it is due to Office 365 throttling issue. Later out of curiosity I have tried EdbMails Office 365 migration with basic plan. EdbMails is the first application completed my 20 mailboxes migration successfully. Upgraded my migration plan and could be able to migrate all my Office 365 mailboxes without any issues. Last week did a re-migration and EdbMails is the only application does a perfect incremental migration without creating a single duplicate items on re-migration. Thanks to EdbMails, it is a hassle-free Office 365 migration software :)
 – Frances Russell
United States

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