• User Manual

    Office 365 Migration

Reinstall or move to a different machine

Reinstallation

Reinstallation of the software is required where it is recommended by EdbMails Support, in a situation where you accidentally deleted the EdbMails installation files or Windows security updates or damages to your Windows registry, or your hard drive gets corrupted, etc.

How to reinstall

To reinstall the software, you can simply download and install the latest setup.

  • Uninstall the software from Windows Control Panel first
  • Run the setup and install the software a new
Note:

EdbMails Exchange migration is designed in such a way that uninstalling and reinstalling does not remove any configuration files or databases. So, all the settings will be retained.

Important

In the case you wish to reinstall the software completely, including deleting all settings files, you need to remove the software completely first and install it from scratch. Be aware, such an operation may result in unforeseen data loss and other problems such as item duplication on the target server. We strongly recommend consulting with EdbMails Support before rushing into this decision.

Move installed program to a different machine

EdbMails Exchange Migration is designed to be moved to another computer once installed and configured and you have migrated the mailboxes.

Copy and paste the meta-data folder 'C:\Program Files (x86)\EdbMails\MDATA_MGR' from the migrated computer to the new computer. Set the 'Temp location for meta-data’ folder with the copied folder from your previous migration machine. Refer to the below screenshot.

Temp location for meta-data