Add impersonation rights using Exchange Management Shell (EMS)

Note:
1. If the login through administrator user fails then try to impersonate any other User.
2. Make sure the impersonated user account has impersonation permissions to each associated Mailbox (Users). That's, impersonated user should have impersonation permissions to all associated Mailboxes.

 

Execute the below commands on your Exchange Management Shell (Run as Administrator)

Step 1:

a. If you are getting error in Exchange Management shell as shown below, You need to enter the FQDN.

fqdn-request

b. Follow the below steps to get the FQDN

On the Windows Taskbar, click Start > Programs > Administrative Tools > Active Directory Domains and Trusts.

In the left pane of the Active Directory Domains and Trusts dialog box, look under Active Directory Domains and Trusts. The FQDN for the computer or computers is listed.

fqdn-number

c. Connection to the Exchange Server is established

fqdn-success

Step 2:

Command: Copy & Paste it on EMS

Set-ExecutionPolicy Unrestricted

Result:
live-admin-account

Step 3:

Command: Copy & Paste it on EMS

Enable-OrganizationCustomization

Ignore this results, if the error is "This operation is not required. Organization is already enabled for customization."

Result:
live-enable-organization

Step 4:

Command: Copy & Paste it on EMS & change User

New-ManagementRoleAssignment -Role "ApplicationImpersonation" -User administrator@domain.com

Result:
live-management-roles



Note: Click here to know the steps to set Impersonation rights using GUI