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Privacy Policy: Frequently Asked Questions
How long does EdbMails keep my account?
When you sign up for an account with us, we’ll retain information as long as your account is in existence or as long as we need it to provide you the Services. If you request for delete your account, But please note: (1) there might be some latency in deleting this information from our database; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
What are EdbMails lawful bases for processing my data?
We use your data to provide you with the EdbMails Services pursuant to our contract with you. Specifically, EdbMails uses your data to:
- Provide, update, maintain and protect our Services and business. For example, we make it easier to share and collaborate by storing your Personal information / Personal Data and making them available for you to use.
- Communicate with you by responding to your requests, comments, and questions. If you contact us with questions or concerns about the Services, we may use your Personal information / Personal Data to respond.
- Send you emails and other communications. We may contact you about important changes to our Services and Service-related notices. These communications are considered part of the EdbMails Services and you may not opt out of them.
EdbMails will collect and use your data in furtherance of its legitimate interests in operating our Services and business. Specifically, EdbMails uses your data to:
- Understand how you use our Services and improve them.
- Send marketing emails and other communications in certain instances (see the Marketing section in our privacy policy for more details).
- Investigate and prevent security issues and abuse of EdbMails Services or EdbMails users.
- Comply with applicable law, legal process, or regulation.
Finally, EdbMails will sometimes collect and use your data with your consent to:
- Send you marketing materials about our Services. If you do not wish to receive these materials, simply click the Unsubscribe link in any email, or update your Opt out section of your EdbMails account.
How does EdbMails collect and use my usage information to improve its services?
- Information that you provide by filling in forms on our Sites. This includes without limitation information provided at the time of purchasing the Services, and when you report a problem with our Sites.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Through EdbMails desktop applications you download from the Sites or in connection with the Services, which provide dedicated non-browser-based interaction between you and the Sites.
- We collect information about how you use the Services, including actions you take in your EdbMails account. We use this information to improve our Services, develop new services and features, and protect EdbMails users. For example, we collect information about how you interact with our EdbMails application to optimize the design and placement of certain screen and buttons to make it more usable. We also use aggregate usage information regarding Showcase to determine which parts of the feature our users are finding most useful.
How do I object to or limit the use of my personal data?
You have a right to ask us to stop using or limit our use of your personal data in certain circumstances—for example, if we have no lawful basis to keep using your data, or if you think your personal data is inaccurate.
You have an absolute right to object to our use of your personal information for marketing purposes, and we’ve made it easy for you to do so. You can ask us to stop sending you marketing messages at any time by simply click the Unsubscribe link in any email, or update your Opt out section of your EdbMails account.
You may also send us an email at
to request access to, correct, or delete any personal information that you have provided to us. In some cases, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you believe that EdbMails has no lawful basis for using your personal data, or believe there are other inaccuracies in your personal data, please let us know by contacting us at
and we’ll look into it.
How can I access my personal data?
For information about your account, sign in to your account page. Here you can find the details associated with your account.
EdbMails Demo / Trial Version
Step 1: Download and install the EdbMails application
Step 2: Click the "Start Your Free Trial" button
You have selected Personal Bundle license. Using this license, you can recover and export EDB files,
PST files and OST files to PST. For
Office 365 and Live Exchange Migration, choose the suitable plan.
There is only ONE EdbMails Setup for all the below products
EdbMails Comprises of:
- EDB Recovery and Migration
- Live Exchange Migration
- Office 365 Incremental Backup
- Office 365 Migration
- Live Exchange Incremental Backup
- Live Exchange Migration
- OST Recovery and Migration
- PST Recovery and Migration
- MBOX Export and Migration
- NSF Export and Migration
EdbMails Digital certificate
1. Right click on EdbMails setup file ('EdbMailsSetup.exe')
2. Select 'Digital Signatures' tab
Offline Recovery and Migration
- EdbMails easily recovers and restores corrupt / deleted EDB, OST, Outlook PST, MBOX and NSF files
- Convert EDB, OST, Outlook PST, MBOX and NSF file to PST, MSG, EML
- Trial version can export and migrate all Mailbox with 30 items from each and every folder
- Recover both Public and Private Folders of EDB files
- Migrate EDB, OST, Outlook PST, MBOX and NSF file mailboxes to Office 365 and to live Exchange server
Online Exchange Server Migration
- Migrate Exchange Server 2003, 2007, 2010, 2013 and 2016 to Live Exchange Server 2016
- Migrate Exchange Server 2003, 2007, 2010 and 2013 to Live Exchange Server 2013
- Migrate Exchange Server 2003, 2007 and 2010 to Live Exchange Server 2010
- Migrate Exchange 2010, 2013 and 2016 to Office 365
- Migrate Exchange Server 2007, 2010, 2013 and 2016 to Office 365
Office 365 Migration
- Migrate Office 365 to Exchange Server 2007, 2010, 2013 and 2016
- Migrate Office 365 to Office 365
Online Exchange Server Migration
- Migrate Exchange Server 2003, 2007, 2010, 2013 and 2016 to Live Exchange Server 2016
- Migrate Exchange Server 2003, 2007, 2010 and 2013 to Live Exchange Server 2013
- Migrate Exchange Server 2003, 2007 and 2010 to Live Exchange Server 2010
- Migrate Exchange 2010, 2013 and 2016 to Office 365
- Migrate Exchange Server 2007, 2010, 2013 and 2016 to Office 365
Office 365 Migration
- Migrate Office 365 to Exchange Server 2007, 2010, 2013 and 2016
- Migrate Office 365 to Office 365
Exchange Server Backup
- Full True incremental backup
- AES 256-bit Encryption Live Exchange Backup
- Exchange Server Backup to PST
- Supports Exchange Server 2003, 2007, 2010, 2013 and 2016
Office 365 Backup
- Backup Office 365 mailboxes to PST file
- Backup Office 365 public folders
- Full True incremental backup
- AES 256-bit Encryption Office 365 Backup
Exchange Server Backup
- Full True incremental backup
- AES 256-bit Encryption Live Exchange Backup
- Exchange Server Backup to PST
- Supports Exchange Server 2003, 2007, 2010, 2013 and 2016
Office 365 Backup
- Backup Office 365 mailboxes to PST file
- Backup Office 365 public folders
- Full True incremental backup
- AES 256-bit Encryption Office 365 Backup
EdbMails EDB Recovery
- EdbMails easily recovers and restores corrupt / deleted EDB files
- Convert EDB file to PST, MSG, EML
- Trial version can export and migrate all Mailbox with 30 items from each and every folder
- Recover both Public and Private Folders
- Migrate EDB file mailboxes to Office 365 and to live Exchange server
EdbMails OST Recovery
- EdbMails easily recovers and restores corrupt / deleted OST files
- Convert OST file to PST, MSG, EML
- Trial version can export and migrate all Mailbox with 30 items from each and every folder
- Migrate OST file mailbox to Office 365 and to live Exchange server
EdbMails Outlook PST Recovery
- EdbMails easily recovers and restores corrupt / deleted Outlook PST files
- Convert Outlook PST file to PST, MSG, EML
- Trial version can export and migrate all Mailbox with 30 items from each and every folder
- Migrate PST file mailbox to Office 365 and to live Exchange server
EdbMails MBOX Export & Migration
- MBOX to PST conversion supports 17 types of email clients
- Direct MBOX to Office 365 and Live Exchange Server migration
- Google Vault and google takeout data in MBOX to Outlook PST
- Preview all MBOX contents before export
- For accessing MBOX emails in MS Outlook, convert MBOX file to PST format
EdbMails NSF Export & Migration
- Support for encrypted NSF files
- Preview all the NSF contents before export
- Migrate NSF to Office 365 and Live exchange server
- No modifications to Original NSF file
EdbMails Bundle offer
The main reason why Bundle offer is often considered beneficial by organizations is because
it helps them offer a diverse product mix to users, while
minimizing the costs.
All users aim to get the best combination of products and always aim to achieve value for money.
A bundled products can
help consumers meet several requirements at a reduced price.
Personal Edition
- Personal Edition is for Personal, Home Business, Government and Educational Institutions.
- Personal Edition users can uninterruptedly export Exchange Server EDB to Outlook PST.
- Personal edition can be installed on limited number of computers.
- Personal Edition comes with complete 24/7 EdbMails Technical support assistance.
- Personal Edition comes with life time support and upgrade with no additional cost.
Corporate Premium
- Corporate Premium is for Corporate, Small and Medium enterprises, Government and Educational Institutions.
- The Corporate Premium is extended version of Personal Edition having support for Exchange Server EDB to Office 365 migration and Exchange Server EDB to Live Exchange Server migration.
- It has dedicated 24/7 EdbMails Technical support assistance.
- It has life time support and upgrade with no additional cost.
Technical Edition
- Technical edition is for Data Recovery Companies / Computer Repair and maintenance Firms and it can be used for providing data extraction service to the customers.
- Technical edition users can uninterruptedly export EDB to PST and can perform EDB to Office 365 and EDB to Live Exchange Server migration seamlessly.
- Technical edition users will not have any restriction on number of computer installation and can install the application on multiple computers.
- Technical edition comes with complete 24/7 EdbMails Technical support assistance.
- It has life time support and upgrade with no additional cost.
Personal Edition
- Personal Edition is for Personal, Home Business, Government and Educational Institutions.
- Personal edition can be installed on limited number of computers.
- Personal edition comes with EdbMails Technical support assistance.
Corporate Premium
- Corporate Premium is for Corporate, Small and Medium enterprises, Government and Educational Institutions.
- Corporate Premium users will not have any restriction on number of computer installation and can install the application on multiple computers.
- Corporate Premium comes with complete 24/7 EdbMails Technical support assistance.
Technical Edition
- Technical edition is for Data Recovery Companies / Computer Repair & maintenance Firms & it can be used for providing data extraction service to the customers.
- Technical edition users will not have any restriction on number of computer installation and can install the application on multiple computers.
- Technical edition comes with complete 24/7 EdbMails Technical support assistance.
- It has life time support and upgrade with no additional cost.