EdbMails does not require any separate KEY to use the application after purchasing the license. That is, your account will be automatically upgraded to the type of the license that you have purchased. You need to download and install the application and login using the EdbMails account credentials (E-mail Address and password) that you have created before or during license purchase.
You can run EdbMails demo / trial version for a quick test / review using 2 easy steps:
Step 1: Download and install the EdbMails applicationStep 2: Login to EdbMails application as shown in the below screenshot
Yes. You can purchase EdbMails license using Credit Card / Debit Card / Paycheque or through Wire Transfer as explained below:
No. EdbMails does not require Exchange server or Active directory to recover / restore your Exchange Server database (EDB file). You can install EdbMails on any Windows computer and recover your database without any dependency of Exchange server.
No. There is only ONE EdbMails Setup comprises of all the functionalities such as Edb to PST, Edb to Office 365 and Edb to Live Exchange Server Migration.
To ensure the security of your application access, EdbMails requires Internet connection ONLY to authenticate your login credentials. Upon successful login, during mail export operation, EdbMails doesn't require Internet connection. In other words, it is just limited to the application login authentication and EdbMails will not keep your database details on cloud. EdbMails is an OFFLINE EDB to PST recovery tool..
Right click on the Mailbox or Folder that you wish to export as shown in the below screenshot.
Personal edition is suggested for Personal data, to use the software for non-commercial purpose. Personal edition can be installed on limited number of computers for non-commercial usage. Personal edition users can only export EDB to PST file and it will not support EDB to Office 365 and EDB to Live Exchange Server migration. Personal edition comes with EdbMails Technical support assistance.
Corporate license is for Corporate, Small and Medium enterprises, Government and Educational Institutions. Corporate edition users can uninterruptedly export EDB to PST and can perform EDB to Office 365 and EDB to Live Exchange Server migration seamlessly. Corporate edition users will not have any restriction on number of computer installation and can install the application on multiple computers. Corporate edition comes with complete 24/7 EdbMails Technical support assistance.
Technical edition is for Data Recovery Companies and it can be used for providing data extraction service to the customers. Technical edition users can uninterruptedly export EDB to PST and can perform EDB to Office 365 and EDB to Live Exchange Server migration seamlessly. Technical edition users will not have any restriction on number of computer installation and can install the application on multiple computers. Technical edition comes with complete 24/7 EdbMails Technical support assistance. It has life time support and upgrade with no additional cost.
Yes. EdbMails is capable to perform Exchange EDB to PST export operation when your domain controller is down.
Yes. You can export multiple mailboxes at once by using 'Export Selected Mailboxes / Folders to PST / Office 365 / Live Exchange' option. Please refer the below screenshot for details.
You can do this by using 'Report Error' feature. You can find this option at the top right corner of the EdbMails main screen (refer the below screenshot).
Follow the below steps to send the complete log / trace file ("mailtrace.txt").
1. Open the Run dialog. Press ⊞ Win + R on your keyboard.
2. To Open the log / trace file location. Type "%localappdata%/EdbMails/" into the Run dialog and click OK.
3. From the location it opened, find for the "mailtrace.txt" file and send this file to EdbMails Tech support.
After the successful login, select the EDB file that you wish to recover in the screen that is displayed. Upon successful recovery, the main screen will be displayed with the Mailboxes and its folders. Navigate through the Tree view and locate the folders as shown in the below screen.
Right click the folder (Inbox, Outbox, Sent Items etc.) that you wish to save into PST file and select the popup menu item "Export Selected Mailboxes / Folders to PST / Office 365 / Live Exchange" to save the emails into PST file.
Yes. EdbMails is designed to support Exchange database (EDB) file with all the English and Non English (Unicode) characters. If you observe any character conversion issue, you may change your "System locale" to "English" and verify. Refer below screenshot to set the desired System locale using "Region And Language" option which is present in your system Control Panel.
Yes. You can perform direct Live Exchange Server migration using EdbMails Live Exchange Server Migration option.
Also, if you have PST files, you can migrate the Mails from PST to Exchange Server using following Powershell Command.
Use the below Powershell command to import a PST file into a user's primary mailbox
New-MailboxImportRequest -MyMailbox -FilePath C:\RecoveredPSTFiles\Recovered.pst -TargetRootFolder
There is Include / Exclude facility with EdbMails application and you can use this to Include / Exclude mails from the export operation.
Steps to Include / Exclude mails based on Sent / Received date / Subject:
1. Select the Mailboxes / Folders that you wish to export and click the "Export Selected Mailboxes..." button as shown in the below screenshot.
2. Select one of the relevant export method as shown in the below screenshot and Click the "Continue" button.
3. Set the desired Include / Exclude criteria on the screen that appears as shown below and proceed with the export operation.
Select the option , and set the desired size for the PST file split.
Uncheck the option and export your Mailbox items to a single PST file.
This issue may arise if the required dependency components are not available on your computer. Please refer the below points for a quick resolution.
1. Ensure that you have Microsoft Outlook installed on your computer.
2. If you are facing this issue on Windows 10 or higher operating system then install EdbMails on Windows 7 or Window 8 Operating system and verify. Microsoft Outlook presence is must on any versions of Windows operating system for EDB recovery.
3. Report the issues to EdbMails Tech support and our support team will assist you in resolving the issue.
EdbMails allows you to export upto 30 items from each and every folder in your EDB file, using your trial account. If you want to verify mails on each and every folders then you can select the particular folder one by one and export them by right clicking on it.
Yes. Using EdbMails you can recover and export Public Folders / Public Calendars to an Outlook PST file. Also, you can export Public Folders / Public Calendars to Office 365 / Live Exchange Server.
Right click on the mail item that you wish to save and select the appropriate file type (EML, MSG, MHT, HTML, TXT or .RTF) from the submenu as shown below.
The moment progress starts showing the counts for the exported items, the PST file will get created in the selected location. Ensure that you have Microsoft Outlook installed on your computer to export Mailboxes to a PST file.
Open MS Outlook, right click on any of the Mailbox and click on "Open Outlook Data File" and then select the exported PST file as shown in the below screen.
Now click on the contact icon to view the contact details as shown in the below screen
1. Click the 'Proxy Settings' button which is present in the login screen as shown below.
2. Select the 'Manually Set Proxy' option from the 'Proxy Settings' screen that appears as shown below.
3. Enter your Proxy Server Address and its Port as shown below.
4. If your Proxy Server is configured with Password then enter the details by selecting the checkbox 'Proxy Server requires password' as shown below.
Upon entering all the required details. Click the 'Save' button to save the Proxy Settings.
Yes. Using EdbMails you can import mails to Live Exchange Server and to your Office 365 Exchange.
Follow the below links to perform Live Exchange and Edb to Office 365 Migration.
Follow the below links to set Impersonation Rights for Live Exchange and Edb to Office 365 user account.
Ensure that you have set "Impersonation rights" for this user account. Click here to know steps to setup Impersonation.
EdbMails allows you to select appropriate source and target mailboxes during Edb to Office 365 and Live Exchange Server migration. For this, select the mailbox / user account in the list of mailbox / folders there are selected for Edb to Office 365 and Live Exchange Server migration as shown in the below screen.
No. To perform Edb to Office 365 migration, the Office 365 account that you are Impersonating must be Office 365 Exchange Mailbox user account.
No. You no need to set Impersonation rights to all the Office 365 Exchange mailbox accounts. You need to set Impersonation rights to only the Administrator user and use this Administrator user for Office 365 login via the EdbMails application during Edb to Office 365 migration. Using this Impersonated user, EdbMails will list all the other users and you can map them to any Mailboxes for Edb To Office 365 migration.
Click here to create an account for free.
No need to wait for a week for the application activation. Upon receiving eCheque payment confirmation, we will activate your account without delay. However, If there is any delay in activation, kindly contact our support with the details.
Login to your account and click on the 'My account' to change your password or other profile details.
Login to your account and go to 'View product Details' page. There click on Upgrade Button. In the next page select the product you wanted and click on submit and proceed to the payment page.
Login to your account and go to 'View product Details' page. There click on Upgrade Button. In the next page confirm the upgradation and click on submit and proceed to the payment page.
Login to your account and go to 'My account' page and click the 'Cancel Account' button which is present at the bottom of the page.
Click here to send your queries to EdbMails Tech Support.
No. EdbMails requires signup to ensure your account access security. It is just limited to application login authentication and EdbMails will not keep your database details on cloud. EdbMails is an OFFLINE EDB to PST recovery tool.
Login to your account and go to 'View product Details' page. There click the "View/Pay invoices" Button.
Login to your account in https://edbmails.com and go to My Account page. To have the invoice in your company name, you can change the "Full Name" to your company name. Also if you need Customer VAT Number you can mention the "VAT Number". Then submit the changes.
To print the Invoice Click on "View product Details" link in the left panel. There click on View/Pay invoices Button.
In the next page you will be getting Invoice details page, Here you have the option to print the Invoice.